Service Pledge definition
Service Pledge means a performance commitment by the Company in respect of its administration and operation of the eMPF Platform, as set out in the Service Agreement and the Operating Manual, a high level summary of which is provided in Annex 3 (Service Pledge), which is monitored and measured by the Company in accordance with Clause 7.1.2 (Service Pledge) and the Service Agreement;
Examples of Service Pledge in a sentence
Subcontractor shall be solely responsible for all construction means, methods, techniques, sequences and for coordinating and completing all portions of the work in strict compliance with the requirements of the Weatherization Program and detailed on the attached Appendix B: Service Pledge.
The Host Manager undertakes to prepare the Accommodation and manage the Booking in accordance with the Smarter Service Pledge.