Service Level Reports definition

Service Level Reports means the performance reports of various Service level parameters, generated by Liquid Telecom from its performance measurement system
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Service Level Reports has the meaning set forth in Section 6.6(b).
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Service Level Reports means service level reports as set out in a separate document required from both PARTIES which are regarded as a management tool and framework on which to base, evaluate and assess the performance criteria in each of the functional areas of the social grants payment service as specified in the contract as per Clause 33;
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Examples of Service Level Reports in a sentence

  • Service Level Reports shall be provided to Client Local Affiliate on a monthly basis.

  • Any changes to the formats for such Service Level Reports shall be mutually agreed between the Parties, and may attract additional costs to be agreed, and which will be borne by Transnet.

  • The Service Level Reports shall be created on actual performance data and not merely a sampling thereof.

  • F.5.6. In the event the audit conducted shows an aggregate of more than five per cent (5%) fall of the service level of the Service Level Reports audited, the Contractor shall reimburse MIMOS for all costs incurred for the audit.

  • Any disputes about the Service Level Reports shall be resolved in accordance with Section 28.

  • Supplier shall include in the Service Level Reports sufficient details of Supplier's performance of the Services to allow verification of Supplier's performance and compliance with the Critical Service Levels, Key Measurements and Critical Deliverables, which such information shall be in machine-readable form, as specified by PacifiCare, suitable for use on a personal computer.

  • Invoices shall be accompanied by the Service Level Reports and other information and data that support the invoiced Fees, including ARCs and RRCs, as well as any Fee Reductions and/or Corrective Assessments.

  • Performance by the Service Provider against the Performance Standards – including review of the Service Level Reports and Weekly SL Reports.

  • In addition to Service Level Reports and reports relating to amounts invoiced to Symetra, ACS’ reports shall include, among other things, annual security audit reporting, including reporting on unauthorized system access incidents, and reports regarding cost-management, Subcontractor relationships, End-User satisfaction, human resources matters and any other pertinent data requested by Symetra.

  • In addition, ATX will compile Service Level Reports summarizing response time, time to dispatch request, average speed of answer and disposition of alarm and service calls and will provide such reports to MBUSA within seven (7) business days of the end of each calendar month.


More Definitions of Service Level Reports

Service Level Reports means service level reports as set out in a separate document required from both PARTIES
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Service Level Reports are defined in clause 12.3.
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