Service Knowledge definition

Service Knowledge. A set of tools and databases that are used to manage knowledge and information. The SKMS includes the Configuration Management System (SKMS) Management System, as well as other tools and databases. The SKMS stores, manages, updates, and presents all information needed to manage the full Lifecycle of IT Services. Service Level Effective Date The date on which a Service Level is in effect, and is the relevant Service Commencement Date unless indicated otherwise in Attachment 3-A (Service Level Matrix).
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Examples of Service Knowledge in a sentence

  • Service integration and management delivery model Service Knowledge management Service provider assurance Lot 9 Disaster Recovery/ Business Continuity This service should contain disaster recovery policies and procedures that are related to preparing for recovery or continuation of technology infrastructure which are vital, to organisations business continuity, after a natural or human-induced disaster.

  • Updates Priority Call Support On Site Service Knowledge Base Access Complete Care Advanced replacement of parts and disk drives next business day Length of Agreement 24x365 Available on best effort basis at current standard Time and Material (“T/M”) rate 24x365 Complete Care Plus A representative arrives on site, within four (4) hours from dispatch time, for advanced replacement of parts, disk drives.

  • The Known Error Database is part of the Service Knowledge Management System.

  • The Awardee must submit digital copies of all curricula, handouts, and other materials developed for upload to the National Service Knowledge Network for access by the broader network within two weeks of conference completion.

  • For each Migration Service, Knowledge Transfer Service or Third-Party Vendor Service, AIG or the Company, as applicable, shall cause the Recipient to pay to the applicable Provider an amount equal to the Agreed Price for such service.

  • Service Knowledge Management System (SKMS) (Service Transition) A set of tools and databases that are used to manage knowledge and information.

  • Corporation staff will provide guidance and expertise with content development, ensuring that materials available on the National Service Knowledge Network contain the most accurate information or developing new products as needed.

  • Community development and resources, including other agencies available to the Service, Knowledge of community based police programs, Strategic planning, developing and implementing operational objectives, program evaluation and corporate objectives, Contemporary policing issues, Initiative toward self-improvement additional education, volunteer community participation).

  • The SCD contains key Attributes of all Contracts with Suppliers, and should be part of the Service Knowledge Management System.

  • TCS shall, in accordance with the provisions of this Agreement, perform the professional services relating to Information Technology (including AD&M and infrastructure) Services, BPO Services, Client Service Knowledge Process Outsourcing Services (“KPO”), AAC Analytics Services, Financial Planning and Analytics Services (in each case as they may evolve, be supplemented, enhanced, modified, or replaced in accordance with the procedure established in this Agreement and/or applicable Statements of Work).

Related to Service Knowledge

  • to the knowledge or "knowledge" of a party (or similar phrases) means to the extent of matters which are actually known by such party and when used in respect of the Company or the Company Subsidiary, the term "to the knowledge" or "knowledge" shall mean the matters which are known or reasonably should be known by Guy Fietz, or Gordon Ellison after due inquiry.

  • Knowledge means actual knowledge after reasonable investigation.

  • Best Knowledge means both what a Person knew as well as what the Person should have known had the Person exercised reasonable diligence. When used with respect to a Person other than a natural person, the term "Best Knowledge" shall include matters that are known to the directors and officers of the Person.

  • Company’s Knowledge means the actual knowledge of the executive officers (as defined in Rule 405 under the ▇▇▇▇ ▇▇▇) of the Company, after due inquiry.

  • the Company’s knowledge means the knowledge, after reasonable inquiry, of P▇▇▇▇▇ ▇▇▇▇▇, L▇▇▇▇▇▇▇ ▇▇▇▇▇▇, S▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇ and K▇▇▇▇▇▇ ▇▇▇▇▇.