Service Interruption Credit definition

Service Interruption Credit means with respect to (i) the Production Availability SLA in a given calendar month the product of the (A) Qualified Revenue Stream of an affected CD Service Order received by CSG during such calendar month and (B) Interruption Time Percentage for such Production Availability SLA and (ii) the Sandbox Availability SLA, as defined in Section 5 below.

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Service Interruption Credit means with respect to a given Billing Period the product of the (i) Non-Commerce Transaction Fees plus Percent-of-Commerce Fees plus Stream Initiated Fees plus Redemption Code Transaction Fees received by CSG during such Billing Period and (ii) Interruption Time Percentage.

Service Interruption Credit is defined in Section 12.1.

Examples of Service Interruption Credit in a sentence

Except for the revised definitions below, the Definitions of Section 1 of Attachment 4 are hereby incorporated into this Attachment 4-A and shall apply to the calculation of the Sandbox Availability SLA and any Service Interruption Credit provided below.
If Customer makes a valid claim for a Service Interruption Credit, CSG shall, subject to Customer’s review and audit rights, calculate the Service Interruption Credit and apply this credit to the following Billing Period’s Fees.
The parties acknowledge and agree that the SeaChange System which ------------- 4MC is currently attempting to implement as part of the New Services is new and untested technology; therefore, TVN shall not be entitled to any Service Interruption Credit due to Service Interruptions caused by or involving the SeaChange System or the Alternate Server System, until the parties agree that a fully operative digital server system has been implemented.
If CSG fails to achieve the Sandbox Availability SLA for any given Billing Period during the Term, Customer shall be entitled to submit a claim for a Sandbox Service Interruption Credit (as defined below) based on the Service Interruption.
Except for the revised definitions below, the Definitions of Section 1 of Schedule E are hereby incorporated into this Section 2 of this ScheduleE-1 and shall apply to the calculation of the Sandbox Availability SLA and any Service Interruption Credit provided in Section 3 below.
If CSG fails to achieve the Availability SLA for any given Billing Period during the Term (i.e., for a thirty (30) day Billing Period, Interruption Service Time exceeds 43.2 minutes during that Billing Period), Customer shall be entitled to submit a claim for a Service Interruption Credit based on the Service Interruption.
The firm transportation services by Utility under this Agreement may be subject to the applicable "Service Interruption Credit" as set forth in Utility's Tariffs.
If Customer makes a valid claim for a Sandbox Service Interruption Credit, CSG shall, subject to Customer’s review and audit rights, calculate the Sandbox Service Interruption Credit and apply this credit to the following Billing Period’s Fees.
If no such Monthly Hosting Fees or other Fees are owed by User (or if the amount thereof is less than the amount of the Service Interruption Credit owed), the Service Interruption Credit shall be extinguished and Remote-Learner shall have no obligation to make any payment to User with respect to such Service Interruption Credit.
Where no other Fees are payable by You the Service Interruption Credit shall be void and Moodle shall have no further obligation in respect of such Service Interruption Credit.

More Definitions of Service Interruption Credit

Service Interruption Credit means with respect to (a) the Production Availability SLA in a given calendar month the product of (i) the Qualified Revenue Stream of an affected Ascendon Service Order received by CSG during such calendar month and (ii) Interruption Time Percentage for such Production Availability SLA; and (b) the Sandbox Availability SLA, as defined in Attachment 4-A. Notwithstanding the foregoing, (x) [** ******** ******* ***** *** ********* * ********* ******* ************ ****** (** ***** ** ** ****]), and (y) with respect to Service Interruption Credits owed for failure to meet the Production Availability SLA, such credits will not exceed [**** ******* (**) ** *** ***** **** **** ** ******* ** *** ****** *** ******** **** (*** ** *********** ******* ****) ** *** ***** **** (*** “******* ****** ***]”) pertaining to the Ascendon Service Order under which CSG failed to meet the Production Availability SLA. “Severity Level” shall refer to the level of severity of a problem in respect of the Ascendon System, as defined in Section 3 below.

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Service Interruption Credit has the meaning set forth in Exhibit B (Service Interruption Credits).

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