Service Defect(s) definition
Examples of Service Defect(s) in a sentence
If Motricity is not able to correct all Service Defects in the Services and/or Products within thirty (30) days following receipt of AT&T rejection, AT&T shall have the right to terminate the affected Work Order, in whole or in part, which termination shall be deemed due to Motricity’s default.
If AT&T rejects the Services and/or Products, Motricity shall, at AT&T’s request, promptly correct all such Service Defects and, thereafter, AT&T shall again have the opportunity to review the Service and/or Products.
Zoho undertakes to respond and resolve Service Defects reported by Subscriber according to the timeframe specified in Exhibit B.
AT&T shall have the right to review Services and/or Products to determine whether the Services and/or Products conform to the requirements set forth in the respective Work Order and to either: (i) reject the Services/Products if it fails to conform to the requirements set forth in the respective Work Order or (ii) to provide its Acceptance (in whole or in part) if there are no Service Defects.
If Customer rejects any Completed Services on the basis of Service Defects pursuant to the terms and conditions herein, Mesa may elect, in Mesa’s sole discretion, to either: (i) to remediate such Service Defects or reperform the applicable Ordered Services as necessary to for Mesa to fully perform such Ordered Services as determined by Mesa in its sole discretion; or (ii) to reimburse Customer for the cost of the Completed Services containing such Service Defects (not including shipping or other costs).
See Appendix 2 for the current contact information for AT&T and the AT&T Vendors ◦ Host and facilitate meetings and/or calls with AT&T and AT&T Vendor personnel ◦ Track and move to resolution all Service Issues, Service Defects/ or Incidents ◦ Serve as incident manager for Sev1 and Sev2 Incidents on Motricity, other AT&T Vendor and/or AT&T Incident bridges.
These reports will include: • List of Content Management – Service Issues/ Service Defects / Incidents which includes but is not limited to unique identification of the Service Defect/Incident for a calendar month, timeframe elapsed (as measured against each respective Content Management Service Level set forth above).
Wholesale Defect Quantity calculation includes both Product and Service Defects.