Serious Issue definition
Examples of Serious Issue in a sentence
Commitment to be met for 100% of Critical Issues Serious Issue Severity Less than Minimum Service Level results in 5% credit on 1/12 of the annual Subscription Fee.
For Serious Issue(s), Client may request escalation if not resolved within four (4) hours, and such Serious Issue worked until resolved by CGI.
Contractor will provide support for re-installations of the ▇▇ ▇▇▇▇▇▇▇ System if required as a result of a Serious Issue with City’s development, test, or production environments.