Secure Support definition
Examples of Secure Support in a sentence
You may request the service discontinuation via UMe Federal Credit Union’s "Secure Support" found within Online Banking or by written correspondence sent via U.S. Postal Service.
If you wish to contact us electronically, please use our Secure Support provided through our Online Banking site.
Licensee acknowledges that SAP NS2 is not able to fulfill its Secure Support obligations during periods of time when Licensee denies SAP NS2 access to the Enterprise Support Solutions.
The Secure Support Setup includes: (i) securing remote connectivity between Licensee and SAP NS2; (ii) reviewing best practices for collaboration with SAP NS2 and SAP Active Global Support; (iii) reviewing Licensee solution landscape; and (iv) review of Licensee project roadmap.
Notwithstanding anything to the contrary herein, with respect to the SAP Enterprise Support and Secure Support delivered hereunder, Licensee may, in its sole discretion, and at any time, elect not to allow, or to otherwise limit: (a) remote access by SAP and SAP NS2, and/or (b) connectivity by and between Licensee and SAP and SAP NS2.
An SAP MaxAttention Support Services or an SAP ActiveEmbedded Support Services engagement is a prerequisite to receiving SAP Secure Support Services.
Licensee shall coordinate such Secure Continuous Quality Checks with the Secure Support Advisor.
SAP NS2 shall designate one (1) resource in the SAP NS2 organization to be Licensee’s Secure Support contact person (the “Secure Support Advisor”).
Under Secure Support, resolutions to issues will be documented and made available to Licensee in accordance with SAP's standard procedures.
Licensee acknowledges that Licensee’s failure to establish remote access or connection as described in Section 3.2 below, or to limit such access, may lead to delays in message handling and the provision of corrections, or may render SAP and SAP NS2 unable to provide the full scope of SAP Enterprise Support and Secure Support.