Second Line Maintenance definition
Examples of Second Line Maintenance in a sentence
Second Line Maintenance also will include, but is not limited to, lubrication, adjustment, and the replacement of any part necessary, with a part that meets the manufacturer’s specifications, for the satisfactory operation of the ATMs.
Upon receipt of notification from the University that the ATM has malfunctioned, PNC Bank or its agents will use commercially reasonable efforts to respond within six (6) hours or less for Second Line Maintenance.
ESC will provide each ATM Location designated on Schedule A, both First Line Maintenance ("FLM") and Second Line Maintenance ("SLM") as such services are collectively referred to as the "Maintenance Services" and are described on Schedule B -- Scope of Services.
Where a change in the Software is required (a product change), Second Line Maintenance is limited to investigation, data gathering and fault analysis.
Resolution for system level problems/issues is falls under Second Line Maintenance where a change of the Software is not required.
For purposes of this Agreement, Second Line Maintenance is defined to mean preventative maintenance, which will be scheduled on a regular basis for each ATM, and unscheduled and on-call remedial maintenance.
More information about these parameters can be found in the Second Line Maintenance Manual.
Wasatch will provide each ATM location, both First Line Maintenance ("FLM") and Second Line Maintenance (SLM") as such services are collectively referred to as the "Maintenance Services" and "Vaulting Services" (collectively, "Services" hereinafter) and are described on Schedule A -Scope of Services.
You will pay NCR for First and Second Line Maintenance services * beginning on the Effective Date of this Addendum, or for ATMs not installed on the Effective Date, on the date the ATM is installed and certified ready for use.