SAP Standard Support definition

SAP Standard Support means SAP’s standard support offering called “SAP Standard Support” as set out in detail in this VAR Delivered Support Model and the Technical Support Guide.
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Examples of SAP Standard Support in a sentence

  • SAP Standard Support Services shall be provided in the Software Support phases in which the SAP Software Release is situated in respectively as outlined below.

  • Any such selection shall apply to all Enterprise Support Solutions and shall be on Licensor’s then-current terms and conditions for SAP Standard Support, including without limitation pricing.

  • Such selection shall be stated by Licensee in the notice letter, and shall terminate SAP Standard Support effective with the commencement of SAP Enterprise Support.

  • Scope of SAP Standard Support for B1 SDK Partner may request and SAP shall provide SAP Standard Support services for B1 SDK.

  • Spoločnosť SAP a Nadobúdateľ licencie sa dohodli, že Služby podpory SAP Standard Support (ďalej len „Služby podpory spoločnosti SAP“) podľa tejto Licenčnej zmluvy sú poskytované spoločnosťou SAP pre Softvér.

  • SAP and Licensee agree that SAP Standard Support (hereinafter “SAP Support”) according to this Software Agreement is provided by SAP for the Software.

  • Thereafter, Licensee’s use of SAP Solution Manager Enterprise Edition shall be governed by the terms and conditions of the SAP Standard Support Schedule.

  • Basis index I0 is the average Basis index published by the Statistical Office of the Slovak Republic for the calendar year preceding the calendar year in which this Amendment came into force, or the calendar year preceding the calendar year in which the last SAP Standard Support fee increase for provision of SAP Standard Support occurred, whichever occurred later.

  • The availability of SAP Enterprise Support or the SAP Standard Support for Business One for this Development Licenses is limited in its duration for a specific SAP software release and terminates at the end of the mainstream maintenance phase for that release.

  • Notwithstanding the forgoing, BOBJ may terminate SAP Standard Support after thirty (30) days written notice of Licensee’s failure to pay Standard Support Fees.

Related to SAP Standard Support

  • SAP Support means SAP's then current support offering made available to Customer, as stated in the Order Form.

  • Child support services means any civil, criminal or administrative action taken by the Division of

  • SAP SDK means SAP software development kit that includes tools such as APIs, source code, redistributable files and instructions. “Software” means SAP Group Software as well as Third Party Software.

  • Access Tandem Switch is a Switch used to connect End Office Switches to interexchange Carrier Switches. Qwest's Access Tandem Switches are also used to connect and switch traffic between and among Central Office Switches within the same LATA and may be used for the exchange of local traffic.

  • Level 2 Support means, with the use of technical support specialists: (i) performing Defect isolation, Defect replication and interoperability testing; (ii) performing remote diagnostic services and on-site troubleshooting, if required; (iii) identifying the source of Defects; (iv) developing a reproducible test case for any Defect and documenting the details of such Defect for escalation to Level 3 Support; and (v) developing and implementing Workarounds where reasonably possible.