Responsibility Domain definition
Responsibility Domain means, in relation to a party, equipment or networks owned or managed by the party, or anything provided by a third party engaged by the party.
Responsibility Domain means, in relation to a party, equipment or networks owned or managed by the party, or anything provided by a third party engaged by the party. Restoration or Restored means, in respect of an Incident, the return to normal Service operation, which may be achieved by temporary measures, and Restore has a corresponding meaning. Service Catalogue means the catalogue of services and associated prices for repeatable Services that can be provided by Interactive, as may be updated from time to time Storage Environment means Customer and Interactive storage Assets that are used to deliver storage services to the Customer’s environment. Target Restoration Time means the time Interactive will use reasonable endeavors to take from when Interactive receives a Service Call for an Incident from the Customer, until the time the Service is Restored. Third Party Infrastructure means any non-NetApp Storage Environment. Third Party Service Partner means the person or entity providing the Services, or part of them, to the Customer, which is a third party engaged by Interactive to provide the Services. Third Party Software means programs or applications created by companies other than Interactive, which Interactive provides or licenses to the Customer in accordance with this Statement of Work, which includes but is not limited to Microsoft Software. Third Party Software Vendor means a company that creates Third Party Software, or supplies Third Party Software to Interactive. Upgrade Plan means an implementation plan for upgrading the operating system and/or firmware of a device. Service Desk and National Operations Centre (NOC) means the single point of contact between customers and Interactive to handle communication with the Customer. Service Call means contact made by or on behalf of a Customer to the Interactive Service Desk which may relate to an Incident or a Service Request Service Level Objectives means the service level objective specified in the Service Level Objective Agreement.
Responsibility Domain means, in relation to a party, equipment or networks owned or managed by the party, or anything provided by a third party engaged by the party. Restoration or Restore means, in respect of an Incident, the return to normal Service operation, which may be achieved bytemporary measures. Restoration Time means the time taken from when Interactive receives an Incident Call from the Customer, until the time the Service is Restored. RMA means Return Material Authorisation and is required to return equipment to vendor.
Examples of Responsibility Domain in a sentence
Interactive will endeavour to Restore the Managed Services after an Incident, to the extent the Incident is within Interactive’s Responsibility Domain.