Reservation Calls definition
Reservation Calls means inbound telephone calls answered by Reservation Sales Agents on one or more telephone numbers marketed or promoted by Customer or the Hotels, regarding Hotel reservations or general Hotel information.
Examples of Reservation Calls in a sentence
Notwithstanding the above, ShoLodge shall be responsible for all costs incurred with respect to all inbound '800' telephone numbers used by ShoLodge to receive Reservation Calls for Hotels operated under one of Customer's brands (e.g., AmeriSuites, Wellesley Inn & Suites) where Calls made on such numbers are made directly to and terminate at a CRO.