REQUEST MEMO definition
REQUEST MEMO means any written request from an agent to a carrier demanding payment of any obligation arising under the agreement, and includes any form of credit request authorized by the carrier, including the Agent Sales Summary Adjustment Request, Form 1282. DEBIT MEMO means any written or electronically transmitted request from a carrier to an agent for payment of any obligation arising under this agreement. ELECTRONIC ISSUANCE of ARC traffic documents must include, but is not limited to, the process by which an ARC issued number is assigned to the ARC traffic document. IMPROPERLY REPORTED SALE MEANS THE AGENT'S SALE OF CARRIER TRANSPORTATION AND/OR ANCILLARY SERVICES USING AN ARC FRAME DOCUMENT OR DOCUMENTS, WHICH, ALTHOUGH REPORTED IN THE AGENT'S SALES REPORT, (A) CONTAINS FALSE OR INACCURATE DATA (INCLUDING, BUT NOT LIMITED TO, FALSE OR INACCURATE CREDIT CARD NUMBERS, AND/OR FORM OF PAYMENT); OR (B) IS UNAUTHORIZEDLY OR WRONGFULLY SUBMITTED FOR REFUND, REISSUANCE, OR EXCHANGE. INDUSTRY AGENTS' HANDBOOK or HANDBOOK means a handbook containing various rules, regulations, and instructions of ARC covering an agent's responsibilities and activities under the agreement, which is maintained by ARC, and updated from time to time, and provided to all agents on a current and continuing basis. INTERACTIVE SALES REPORTING or ISR means an optional, alternative means by which the Agent may submit, for some or all of its authorized agency locations, the sales information required of it hereunder, thereby fulfilling its reporting obligations to ARC and the carriers via electronic submission, rather than exclusively via the submission of paper documents. ISR LOCATION means an authorized agency location which has been approved for participation in ISR, and for which the Agent is required to submit sales reports electronically via ISR. PERSON includes an individual, corporation, partnership, association, company, or firm. POSTAL LOCATION means an authorized agency location for which the Agent is required to mail its weekly sales reports on paper, rather than submit them electronically via ISR. SYSTEM PROVIDER means a person, company, or other legal entity which operates a computerized reservations system which supplies data and/or other products and/or services required for the imprinting of ARC traffic documents in paper format, and/or for the issuance of ARC traffic documents in electronic format, and/or for the submission of data via Interactive Sales Reporting (ISR), by ARC-a...