Remote Troubleshooting definition

Remote Troubleshooting means Sangoma support technicians or engineers using electronic methods to securely log into and attempt to identify and resolve issues. Company’s Servers will need to be accessible via the Internet in order for Sangoma to perform Remote Troubleshooting, and Company may need to make temporary changes to Company router or firewall configurations to facilitate remote troubleshooting.
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Remote Troubleshooting means Gluu support technicians or engineers using electronic methods to securely log into and attempt to identify and resolve issues. Company’s Servers will need to be accessible via the Internet in order for Gluu to perform Remote Troubleshooting, and Company may need to make temporary changes to Company router or firewall configurations to facilitate remote troubleshooting.
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Remote Troubleshooting means Vida Network support technicians or engineers using electronic methods to securely log into and attempt to identify and resolve issues. Company’s Servers will need to be accessible via the Internet in order for Vida Network to perform Remote Troubleshooting, and Company may need to make temporary changes to Company router or firewall configurations to facilitate remote troubleshooting.
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Examples of Remote Troubleshooting in a sentence

  • Troubleshooting levels Standard Service Level 1 Failure Basic software issues Screen Configuration,Firmware upgrade, Remote Troubleshooting for basic issues.

  • This Agreement includes Encore’s standard service level of support, which includes the following:  Guaranteed Response Time ‐ All Service Requests related to this agreement warrant first response, evaluation, and/or attempted resolution via Phone and/or Remote Troubleshooting conducted by an Encore authorized support personnel within (4) business hours.

  • Contractor Ongoing 12 End User Training: Project Deployment Training (Node Manager); Project Management Training (UbiVu Control Console) Contractor Ongoing 13 UbiVu Dashboard Programming and Feature Updates Contractor Ongoing 14 Remote Troubleshooting for both Hardware and Software products Contractor Ongoing After the City is satisfied with all test results and resolutions, the City will initiate execution of the Final Acceptance Certificate.