Queue Time definition

Queue Time means the time callers remain in queue waiting for an agent to become free. It may include the time listening to the delay announcements, but does not include the time spent going through an automated attendant menu system selecting choices that result in direction of the call to a specific resource or agent group.
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Queue Time. 1: From 1st day in Mexicali to the day of Assy Start in Dieattach. Assy C/T: From day of Assy start Dieattach to out day of QA 485 last stage @ Assy Queue Time 2: Time between last stage of Assy and first time of Mextest Area. Test C/T: From 1st day @ test area to last stage of Post Test Op.(Bake/scanner)
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Examples of Queue Time in a sentence

  • Provides a summary of call volume and a summary of call characteristics such as Queue Time, Hold Time, Talk Time, and Total Duration.

  • Longest Queue Time The maximum time a customer waited in queue before their call was answered within a specified date or time range.

  • Average Queue Time (Minutes) 1) Operation of Node-Based Smart Shuttle - TO005-BG $ 375,012 Apex General Operating Funding Agreement: Community Funding Area/ Bus Operations Deliverables 1) GoApex Route 1: Fixed-Route Circulator - TO005-BF $ 440,607 1.

Related to Queue Time

  • Rise time means the difference in time between the 10 per cent and 90 per cent response of the final reading (t90 – t10).

  • Prime Time in the Emergency Department is defined as the months of June, July and August and December.

  • Free Time means the period specified in the terminal schedule during which cargo may occupy space assigned to it on terminal property, including off-dock facilities, free of wharf demurrage or terminal storage charges immediately prior to the loading or subsequent to the discharge of such cargo on or off the vessel.

  • Exchange Time means the time at which the right to exercise the Rights shall terminate pursuant to Section 3.1(c) hereof.

  • Disclosure Time means, (i) if this Agreement is signed on a day that is not a Trading Day or after 9:00 a.m. (New York City time) and before midnight (New York City time) on any Trading Day, 9:01 a.m. (New York City time) on the Trading Day immediately following the date hereof, unless otherwise instructed as to an earlier time by the Placement Agent, and (ii) if this Agreement is signed between midnight (New York City time) and 9:00 a.m. (New York City time) on any Trading Day, no later than 9:01 a.m. (New York City time) on the date hereof, unless otherwise instructed as to an earlier time by the Placement Agent.