Quality management (QM) definition
Quality management (QM) means the coordinated activities that direct and control an organization with regard to quality;
Quality management (QM). Is a set of principles, practices and methods that provide a blueprint for building a high performance, high morale organisation. Quality Management aims to involve everyone in the organisation in continuously improving how work is done, resulting in improved quality, productivity and customer satisfaction.
Quality management (QM) means a systematic, data-driven effort to assess, monitor, evaluate, report, and compare outcomes on all health care services and functions using appropriate quality indicators and tools, as well as, Corrective Action Plans when errors and/or deficiencies are identified.