QADC definition
Examples of QADC in a sentence
CSS documents concerns identified in consumer surveys and CSS’ responses to these concerns in the CSS’ Client and Customer Concern Response Log, which CSS provided to QADC Services.
QADC Services also reviewed email records and notes regarding follow-up conducted by QADC Services staff on issues requiring clarification or escalation that were raised by the Diversion Meeting minutes.
Successful Life Project The QADC Services team includes the Successful Life Project team.
CSS provided information on five people randomly selected from the list of 20 people referred to or at Minnesota Life Bridge during this reporting period who received supports from CSS.104 The following is a summary of the information obtained from CSS lead workers for these five people:105 104 To monitor CSS support services, QADC Services pulled a random sample from the list of people who received support services from CSS between January 1 and June 30, 2019.
QADC Services utilized a standardized interview protocol that asked: (1) why the person was referred to CSS for services?; (2) what services and supports were provided by CSS to the person and their community support network?; and (3) if and how the services provided supported the person to remain in and/or become more involved in the community.
For this reporting period, QADC Services compared Minnesota Life Bridge incidents it received notifications of against the incident database maintained by Minnesota Life Bridge and reviewed the contents of the reports for consistency, completeness, and issues that required follow-up.
The Internal Reviewer and QADC Services also reviewed the Minnesota Life Bridge Person-Centered Thinking/Training Facilitator’s training plan to ensure that, consistent with Action 50.5, the plan includes a minimum of 25 hours per year of educational activities - formal and informal - focused on person-centered planning.
QADC Services has reviewed the NADD Clinical Certification credential for the team’s supervisor and has a copy of this certification, as well as the supervisor’s resume, on file.
QADC Services also maintains copies of the ▇▇▇▇▇▇ Internal Reviewer Monthly Reports, which report the Internal Reviewer’s activities regarding follow-up to incidents.
QADC Services also cross-referenced all CSS referrals received during this reporting period for persons with developmental disabilities against the list of persons in crisis entered into the Department’s Single Point of Entry,84 which uses the same criteria for crisis as CSS—a behavioral crisis that puts the person at risk of losing their current living situation.