Public-facing definition
Public-facing or “customer-facing” means intended to be accessed and used by a member of the public or a customer. By contrast, “internal-facing” means intended to be accessed and used by Federal Government employees or contractors on behalf of an agency.
Public-facing content means any content that is intended for access by the general public, without restrictions. Content that is not public-facingpublic facing is termed “controlled” content, and encompasses content where authentication or authorization is required for access, and/or content is targeted to and delivered for those enrolled in specific programs, majors or classes.
Public-facing means a role where the staff exercises managerial authority or control of an entity’s activities. All board memberships and board committee memberships will be considered public-facing.