Product Technical Support definition

Product Technical Support herein shall refer to the technical support provided according to Attachment A to --------------- Schedule ▇▇. ▇ ▇▇ ▇▇▇ ▇▇▇. ------------------------- ▇▇▇▇▇▇▇ ▇ - ▇▇▇▇: 2.1: Notwithstanding Section 7.2 of the SLA, in addition to the ---------------------- other terms of the SLA under which the SLA may be extended, the SLA and this Amendment may and shall be further extended to the extent necessary for LICENSEE to deplete the Inventory Package referred to in Section 3.1 of this Amendment, or until ----------------------------- April 30, 2000, provided however that any such extension that results only pursuant to this Section 2.1 shall only be used ----------- for the purpose of depleting the aforementioned Inventory Package. Section 3 - Inventory Package, Royalty Fees, PTA Fees and Payment Terms: 3.1: Pursuant to this Amendment, LICENSEE hereby purchases an Inventory Package that entitles LICENSEE to provide the Automate:2000(sm) service for fifty million LOC (50,000,000 LOC), in consideration of which LICENSEE shall pay to Peritus the applicable Inventory Package Royalty Fee in the amount of two million, five hundred thousand dollars ($2,500,000 U.S.), which is due as of the Effective Date and shall be paid according to the schedule as set forth in Section 3.3 of this ------------------- Amendment. --------- 3.2: The Inventory Package Royalty Fee shall be paid to Peritus in twelve equal installments, each installment being due on the last day of each calendar month, beginning with the first installment being due as of March 31, 1997. Payment to Peritus of an installment due to Peritus must be made within 30 days of receipt of the applicable invoice, such invoice to be considered valid as of the latter of the date of receipt of the invoice or the date on which the applicable installment is due.
View Source

Examples of Product Technical Support in a sentence

  • Product Technical Support & Maintenance Licensee shall have the option of electing the Product technical support and maintenance (“maintenance”) set forth in the Contract by giving written notice to Contractor any time during the Centralized Contract term.

  • See ▇▇▇▇▇▇▇▇ ▇, §▇▇▇, Product Technical Support & Maintenance, for details regarding the minimum required scope of such offering.

  • Customer is required to contact ▇▇▇▇▇▇▇' Product Technical Support team (▇.▇▇▇.▇▇▇.▇▇▇▇) to request PM.

  • Detailed instructions and assistance are available through Product Technical Support.

  • See Appendix B, Clause 78 d, Product Technical Support & Maintenance, for details regarding the minimum required scope of such offering.

  • See Appendix B, Clause 78 d, Product Technical Support & Maintenance, for details regarding the permissible scope of such offering.

  • QUADIENT shall provide Licensee with Product Technical Support as described above with regard to installation and use of the Inspire® Platform, maintenance of the aforesaid Platform, Server Products and/or Documentation problems and reporting of Bugs.

  • If Partner requires support beyond the scope of Standard Product Technical Support, Partner may purchase Developer Support separately.

  • By entering into this Agreement, Dealer recognizes and accepts its obligation to provide both pre-sale and post-sale Product Technical Support.

  • Product Technical Support will include E-mail response within 1 business days in response to any queries by End-User.