Problem or Defect definition
Examples of Problem or Defect in a sentence
If reasonable analysis by Netsmart indicates that a reported Problem or Defect is caused by a problem related to hardware used by Client, the hardware’s system software, or applicable software other than Licensed Software, or Client 's misuse or modification of the Licensed Software, Netsmart's responsibility will be limited to the correction of the portion, if any, of the problem caused by a Problem or Defect in the Licensed Software.
For all other concerns Client can call or use Netsmart's designated online support system to log issues specifying a Problem or Defect in the Licensed Software.
For purposes of this notice requirement, Licensee acknowledges and agrees that notice of an alleged Problem or Defect with the Licensor Programs shall be deemed untimely if more than one week has elapsed since the date this limited warranty period has expired.
If a Problem or Defect occurs, Netsmart will correct the Problem or Defect in accordance with the Support Services provisions set forth in Schedule A.
Licensee further agrees that the failure to timely give such written notice shall not be deemed to constitute a breach of this Agreement, but shall be deemed to constitute a waiver of any claim by Licensee against Licensor hereunder based upon such alleged Problem or Defect with the Programs.