Priority 2 Fault definition
Priority 2 Fault means a failure of moderate impact causing moderate/low disruption or reduction in the functionality or performance of the Platform (or any part thereof) and this Defect affects 25% of End User revenue for the Platform;
Priority 2 Fault. Significant failure and impact on performance that does not have a critical impact on the Customer’s ability to use the Product. Includes Faults which cause: • a lack of functionality which makes a significant component of the Customer's software unavailable; or • a phishing attack compromises all or certain users’ passwords.
Priority 2 Fault has the meaning given to it in the table in paragraph 2.3 of this Schedule;
Examples of Priority 2 Fault in a sentence
Instances where a Priority 1 or Priority 2 Fault requires a fix which is due in the next release version the Customer will be informed of the release date and updated on progress regularly until such time as the Fault can be closed.