Prime Shift definition
Examples of Prime Shift in a sentence
IBM will use commercially reasonable efforts to respond, by telephone, to Service calls from Client within two hours during Prime Shift.
If requested by Cadence, allow Cadence access to the Designated Equipment and communication facilities during the Prime Shift and subject to Customer’s security and safety procedures and provide Cadence reasonable work space and other normal and customary facilities.
The Support Fees may vary, depending on, for example, the services engaged, the Coverage Period (Prime Shift or Full Shift) and the term of this Exhibit.
Cadence will acknowledge receipt of Customer’s service request (a “SR”) within four (4) Prime Shift hours.
Allow Cadence access to the Designated Equipment and communication facilities during Prime Shift and subject to Customer's security and safety procedures, and provide Cadence reasonable work space and other normal and customary facilities.
If Customer does not receive Cadence's acknowledgment of its receipt of such report within four (4) Prime Shift hours, Customer shall promptly re-transmit such report.
In addition to technical assistance during the Prime Shift, Enova shall also provide limited on-call technical assistance to Cash America in order to address unavailability of the Credit Underwriting Model to Cash America store locations during Cash America’s normal business hours on weekends and holidays.
Charges depend on the coverage period (Prime Shift or Full Shift) and the support period (one year or three years).
IBM will use commercially reasonable efforts to respond to each electronic Service request from you within two hours of receipt during Prime Shift.
For electronic Service requests received during Off Shift, IBM will use commercially reasonable efforts to respond within two hours of the start of Prime Shift on the next business day.