Premium Plus Support definition

Premium Plus Support means Standard Support that is optionally upgraded by CUSTOMER, against the execution of an Order, to 24/7 accessibility only for incidents with the highest priority.
Premium Plus Support means Standard Support that is optionally upgraded by CUSTOMER, against the

Examples of Premium Plus Support in a sentence

  • MobileIron shall provide Responses for Incidents that have been properly reported through the Support Portal in accordance with the table below: Severity Level Description Initial Response Time for Direct Support Initial Response Time for Premium Plus Support 1 A severity one (1) issue is a catastrophic production problem which may severely impact Customer's production systems or that causes Customer's production systems to go down or not function.

  • This issue impairs some 1 business day 1 business day Severity Level Description Initial Response Time for Direct Support Initial Response Time for Premium Plus Support operations but allows Customer to continue to function.

  • User Support Process User Contacts D2LHelp Contacts Institutional Support Establishes priority Engages internal support & vendors as necessary Communicates solution to customer & solicits feedback Closes issue when resolved after follow up with customer ITS Brightspace Premium Plus Support See D2L Master Agreement, Support Schedule 1 0 .

  • Time and materials billed for compatibility assessment.Experts By Your Side Account ManagerElastic Path Account Managers will be assigned to an account when Premium or Premium Plus Support is purchased.

  • We attribute this to the inclusion of firm- and year-fixed effects, which appear to explain most of the variation in CETR and DTAX.

  • Average RH velocity is 2.6 cm/sec, and EN average velocity is 3.2 cm/sec.

  • If you have purchased Premium Plus Support, you are entitled to the additional support services set forth at https:// rstudio.com/about/premium-plus-support.

  • Bug fixing on a Patch Level(Customisation and Base Code, T&M on versions that are older than 5 years)Bug fixing for versions that are past End-of-Life (EOL) will be supported through our Premium Plus Support option.

  • Premium Plus Support is provided for RStudio professional products only (RStudio Team, RStudio Server Pro, RStudio Connect, RStudio Package Manager, Shiny Server Pro, RStudio Professional Drivers, RStudio Desktop Pro, and paid accounts on our hosted services and excludes support for Open Source Programming Languages and customer environment and infrastructure issues.

Related to Premium Plus Support

  • Premium pay Per the statute, recipients have broad latitude to designate critical infrastructure sectors and make grants to third-party employers for the purpose of providing premium pay or otherwise respond to essential workers. While the interim final rule generally preserves the flexibility in the statute, it does add a requirement that recipients give written justification in the case that premium pay would increase a worker’s annual pay above a certain threshold. To set this threshold, Treasury analyzed data Federal Register / Vol. 86, No. 93 / Monday, May 17, 2021 / Rules and Regulations 26817 from the Bureau of Labor Statistics to determine a level that would not require further justification for premium pay to the vast majority of essential workers, while requiring higher scrutiny for provision of premium pay to higher- earners who, even without premium pay, would likely have greater personal financial resources to cope with the effects of the pandemic. Treasury believes the threshold in the interim final rule strikes the appropriate balance between preserving flexibility and helping encourage use of these resources to help those in greatest need. The interim final rule also requires that eligible workers have regular in-person interactions or regular physical handling of items that were also handled by others. This requirement will also help encourage use of financial resources for those who have endured the heightened risk of performing essential work.

  • Premium tax means a tax paid by insurance companies to provincial and territorial governments calculated as a percentage of gross premiums written.

  • Premium payment plan means a benefit plan whereby state and

  • Premium Amount The amount of premium due to the Note Insurer in accordance with the terms of the Insurance Agreement.

  • Premium Letter means the letter agreement dated the Closing Date among LBAC, the Issuer and the Note Insurer referring to payment of the Premium.

  • Premium surcharge means a payment required from a subscriber, in addition to the subscriber's medical premium contribution, due to an enrollee's tobacco use or an enrolled subscriber's spouse or state registered domestic partner choosing not to enroll in their employer- based group medical when:

  • Advanced life support means special services designed to provide definitive prehospital emergency medical care, including, but not limited to, cardiopulmonary resuscitation, cardiac monitoring, cardiac defibrillation, advanced airway management, intravenous therapy, administration of specified drugs and other medicinal preparations, and other specified techniques and procedures administered by authorized personnel under the direct supervision of a base hospital as part of a local EMS system at the scene of an emergency, during transport to an acute care hospital, during interfacility transfer, and while in the emergency department of an acute care hospital until responsibility is assumed by the emergency or other medical staff of that hospital. (Amended by Stats. 1984, Ch. 1391, Sec. 4.)

  • Premium Loading means the additional premium on top of the Standard Premium charged by the Company to the Policy Holder according to the additional risk assessed for the Insured Person.

  • SAP Support means SAP's then current support offering made available to Customer, as stated in the Order Form.

  • Premium Payment Date in respect of any Option, means the date on which the Premium is due and payable, as agreed to at the time the Option is entered into, as evidenced in a Confirmation.

  • Premium Due Date means date specified in the Schedule on which the Instalment Premium will become due.

  • Level 1 Support means qualifying and logging all Technical Support Incidents, answering technical inquiries via telephone support and email regarding the Work and performing limited diagnostic services.

  • Premium Payment Term means the term specified in the Schedule, during which the Premiums are payable by You;

  • Child support means that part of a Child Restraint System by which the child can be raised within the Child Restraint System.

  • Cloud BPO Support means the then-current technical support services SAP provides to Provider for the SAP Cloud Services as described in the Cloud BPO Schedule.

  • Helpdesk Support means the 24x7x365 centre which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.

  • Tier 2 Support means the Esri Technical Support provided to the Tier 1 Help Desk when a Case cannot be resolved through Tier 1 Support.

  • Level 2 Support means, with the use of technical support specialists: (i) performing Defect isolation, Defect replication and interoperability testing; (ii) performing remote diagnostic services and on-site troubleshooting, if required; (iii) identifying the source of Defects; (iv) developing a reproducible test case for any Defect and documenting the details of such Defect for escalation to Level 3 Support; and (v) developing and implementing Workarounds where reasonably possible.

  • Child support services means any civil, criminal or administrative action taken by the Division of

  • Basic life support means emergency first aid and cardiopulmonary resuscitation procedures to maintain life without invasive techniques.

  • Premium service means programming choices (such as movie Channels, pay-per-view programs, or video on demand) offered to Subscribers on a per-Channel, per-program or per- event basis.

  • Copayment means that you pay a fixed amount each time you fill a prescription.

  • Premium Mortgage Loan Any Group 1 Premium Mortgage Loan or Group 2 Premium Mortgage Loan.

  • Tier 1 Support means the Technical Support provided by the Tier 1 Help Desk.

  • Operations Support Systems (OSS means the suite of functions which permits CLEC to interface to the ILEC for pre-ordering, ordering, provisioning, maintenance/ repair and billing as described in the Attachment 07 – Operations Support Systems (OSS) herein.

  • Family support services means providing opportunities for