Platform Availability definition

Platform Availability means the average percentage of time, calculated in minutes, that a Platform is available to Customer during a given calendar month, excluding Planned Downtime and Unplanned Downtime.
View Source
Platform Availability means the Platform is available for use by Customer.
View Source
Platform Availability means the percentage of hours in a calendar month that the Service is available, excluding scheduled maintenance and/or critical maintenance (“Maintenance”). PolicyMap will use reasonable efforts to make the Service available 24 hours per day, 7 days per week, with the exception of Maintenance periods. PolicyMap will provide Subscriber notice of any Maintenance and will use reasonable efforts to limit extended periods of Maintenance to Saturdays and Sundays, between 11 pm and 2 am US Eastern time. Any Service downtime that is explicitly the responsibility of PolicyMap’s hosting provider (initially, Amazon), and is acknowledged by the hosting provider, counts as Maintenance time and not against the reimbursement schedule below.
View Source

Examples of Platform Availability in a sentence

  • Sign in at the OpenText Support Website Or contact ▇▇▇▇ ▇▇▇▇ or ▇▇▇▇▇▇ ▇▇▇▇▇▇ - 0118 984 8050 - ▇▇▇▇▇▇▇▇▇▇▇.▇▇@▇▇▇▇▇▇▇▇.▇▇▇ Supplier Web Address System releases, new versions and functionality OpenText or their appointed agent agrees to provide to the Institutions under this Agreement new Versions and new System Releases for all items for which they are licensed, when commercially available, as defined by the current OpenText Platform Availability List, throughout the period of the Agreement.

  • Customer qualifies for credits when the Service Level Standard for Application Platform Availability is not met.

  • Platform Availability matrix Complete Network Management – Redundant IP PBX Cluster From To Credit (% of MRC) <100% 99.95% 10% 99.949% 99.00% 15% 98.99% 98.00% 20% 97.99% 97.00% 30% 96.99% 95.00% 50% Less than 95.00 % 100% Platform Availability matrix Complete Network Management without Redundancy or IP PBX Router with Call Manager Express From To Credit (% of MRC) 100% 99.50% 0% 99.49% 99.00% 10% 98.99% 97.00% 15%.

  • Any failure, error or delay resulting from volume in a given interval exceeds the volume in Locked Forecast for such Contact to transaction type that interval by more than ****, except in the case of the ASP Solution Platform Availability SLA for which the threshold shall be **** of the ****volume of Customer Orders processed by such Channel during the rolling period of the ****.

  • Any unscheduled maintenance resulting in more than one half hour of unavailability of the Platform during any calendar week once will count against the Platform Availability calculation.


More Definitions of Platform Availability

Platform Availability is the average percentage of time, calculated in minutes, during which the Platform is available to you during any given calendar month, excluding Planned Downtimes and Unplanned Downtimes.
View Source
Platform Availability means the time that the platform is operational and available for use by CenturyLink Customers in a calendar month.
View Source
Platform Availability means and includes the average percentage of time, calculated in minutes, that the Platform is available to Customer during a given calendar month, excluding Planned Downtime and downtime which is not Planned Downtime.
View Source
Platform Availability means that the Allthings Platform and Applications made available on it are available to the Customer and/or the User at an average of 99.5% of a year in the Operating Phase. The Allthings Platform is in operation 365 days / 24 hours. This does not include (a) scheduled maintenance windows for the purpose of maintaining and maintaining hardware/software and for data backup, provided that these are notified to Customer at least 48 hours in advance in Text Form; (b) unavailabilities not reported by Customer in accordance with the Operational Support Terms and Conditions; (c) unavailabilities caused by systems or networks provided by Customer
View Source
Platform Availability means the proportion, expressed as a percentage, of the Notionally Available Time during which the Platform is Available.
View Source
Platform Availability has the meaning given in paragraph 1.2 of Part II of Annex 1 to Schedule 3 (Performance Levels); and “Platform Downtime” any period of time during which any of the Platform is Non-Available.
View Source
Platform Availability means the ongoing and “live” availability of the Platform to Customer, as measured by availability of the Platform-AS- API;
View Source