Passenger Survey Methodology definition
Examples of Passenger Survey Methodology in a sentence
As at the date of this Franchise Agreement, the documents “in the agreed terms” are as follows: ABD CA Actual Benchmark Data; Collateral Agreement; CSES Customer & Stakeholder Engagement Strategy; FF Financial Formats; FM Financial Model FD Funding Deed OM Operational Model; PC ▇▇▇▇▇▇▇▇▇'s Charter; PFD Protected Fares Document; POA Power of Attorney; PSM Passenger Survey Methodology; ROA Record of Assumptions; TP Train Plan; and SLC Service Level Commitment.
The Franchisee shall, commencing from 28 March 2015 46, undertake a customer satisfaction survey twice a year (during those quarters where no National Passenger Survey is undertaken) which is compatible with the Passenger Survey Methodology and the customer satisfaction survey methodology of the Train Operator under the Previous Franchise Agreement and may include bespoke questions to address specific aspects of business strategy.