P0 Error definition
Examples of P0 Error in a sentence
Yahoo will be responsible for providing Tier 2 Support by using reasonable efforts to correct the Error, assigning at least two (2) person days of qualified Yahoo personnel to correct the Error, provided that in the case of a P0 Error, Yahoo will assign one (1) qualified Yahoo personnel for sixty (60) minutes to correct the Error.
In the case of a P0 Error, HortonWorks will cooperate with Yahoo to perform an immediate investigation of the P0 Error and, at Yahoo’s request, develop an Emergency Bug Fix to correct the P0 Error in accordance with the resolution times set forth in Section 2.8 (Response and Resolution Times by HortonWorks for Tier 3 Support) of this Exhibit C (Support Services).
If neither Party is able (or determines that it is not likely to be able) to provide an EBF for a reported P0 Error within the applicable target time for resolution, HortonWorks will immediately notify Yahoo and, at Yahoo’s request and to the extent possible, provide Yahoo a Workaround for such P0 Error until such time as either Party can provide an EBF.