Onshore FTE definition
Examples of Onshore FTE in a sentence
Completion of the post-Committed Transformation project measurement will be a Transformation Deliverable of the 'Project Closure' Milestone for that Committed Transformation Project The performance of this exercise will not be determinative of Customer's Approval of the Deliverables associated with that Milestone and will be for the purposes of ascertaining the level of Customer Onshore FTE benefits only.
By reducing the Average Handling Time, fewer Customer Onshore FTE should be required to handle the same workload (both in terms of volume and complexity) as was taken into account in the pre Committed Transformation Project Average Handling Time measurement.
The achieved benefits will be the difference between the number of Customer Onshore FTE (theoretically) required based on the Average Handling Time post the Committed Transformation Project as compared to the Average Handling Time pre the Committed Transformation Project (such difference being the "Delivered Benefit").