Online Technical Support definition

Online Technical Support means forum, e-mail or other internet-based means of obtaining assistance service provided by Keysight during Service Hours including clarification of the functions and features of the Software, guidance on its operation and the Documentation, but excluding (a) installation or a general consulting service, or (b) telephone assistance, even if the call originates from the Internet.
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Online Technical Support means forum, e-mail or other Internet-based means of obtaining assistance service provided by TestPlant during Service Hours including clarification of the functions and features of the Licensed Software, guidance on its operation and the Documentation, but excluding
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Examples of Online Technical Support in a sentence

  • Absen Online Technical Support Level 2 Failure Minor physical hardware repairs: Module, power supply, receiving card, HUB board replacements, data cables, power cables RMA Service Level 3 failure Abnormal pixel or part failures.

  • It includes Help Desk, Remote Technical support and Online Technical Support.

  • Absen Online Technical Support Level 2 Failure Minor Physical Hardware Repairs: Module, Power supply,Receiving Card, HUB Board ReplacementsData cables, Power Cables Replacements RMA Service Level 3 failure Abnormal pixel or parts failures.

  • Online Technical Support Liaison Department of Human Services ▇▇ ▇▇▇ ▇▇▇▇ ▇▇▇▇▇▇▇▇▇▇▇ ▇▇▇ ▇▇▇▇ Telephone: ▇▇▇▇ ▇▇▇ ▇▇▇ Email: ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.▇▇ As provided by You to Us for the purpose of receiving notices at the time you accept this Licence Agreement.

  • All LICENSEE’s are eligible to receive Online Technical Support services from FSEC personnel during and after the installation of Software Product, LICENSEE may do so at no additional cost as long as LICENSEE maintains Software Product license current and active by paying the yearly license subscription fee.

  • Customers will be able to access Tantalus’ Online Technical Support Chat (“Live Chat”) to have a personalized one-on-one, real time, text-based interactive conversation with a Tantalus Field Service representative.

  • Service Level 2 Failure Minor Physical Hardware Repairs: Module, Power supply,Receiving Card, HUB Board ReplacementsData cables, Power Cables Replacements Absen Online Technical Support Level 3 failure Abnormal pixel or parts failures.

  • Enquiries from software vendors should be directed to DHS Online Technical Support via email: ▇▇▇▇▇▇▇▇▇▇▇▇▇▇@▇▇▇.▇▇▇.▇▇ or by phone: ▇▇ ▇▇▇▇ ▇▇▇▇.

  • For the duration of the Term and only for Customers who are eligible for Online Technical Support, HiveLink will use its best commercial endeavours to provide the Customer and its Authorised Users with Online Technical Support during the Support Hours.

  • For the duration of the Term and only for Customers who are eligible for Online Technical Support, Deputy will use its best commercial endeavours to provide the Customer and its Authorised Users with Online Technical Support during the Support Hours.