Online Support definition
Examples of Online Support in a sentence
Use of Axon's online support platforms (e.g., Axon Academy and MyAxon) is governed by the Axon Online Support Platforms Terms of Use Appendix available at ▇▇▇.▇▇▇▇.▇▇▇/▇▇▇▇▇- terms-and-conditions.
Online Support allows access for support and troubleshooting via online tools, email and web case submission only.
If you subscribe to support Email support will be provided primarily by the bookinglab support team via the bookinglab Online Support Platform.
Software Support Service Technical Support Coverage Response Time Objective for Case Severity 1 or 2 Response Time Objective for Case Severity 3 or 4 Basic with Phone Support 24x7 via Phone & Web Response within 1 hour Response within next Business Day Basic with Online Support Web Response to all cases within next Business Day during Standard Business Hours The following definitions apply to this Section.
Cancellation of scheduled Online Support will not be accepted later than one (1) hour before the start time of the On- site Support.