NON-ACTIONABLE PROJECT definition
NON-ACTIONABLE PROJECT means any project or case that is tracked by a unique project number that has not had a work order assigned to it and/or has not had photo or other misc document uploaded and appended to it. Furthermore, it should be in a state of soft deletion, void status, or closed status. Stored comments as to why no action is being taken and information entered into the fields available on the form are allowed and will not change its state to actionable. Reporting on non-actionable projects will also not change their status to actionable.