Netop definition

Netop or “we” means Netop Solutions A/S or a Netop Company identified in the Order, or, if none is identified: 1. If your billing address is within the United States, Canada or Mexico it means Netop Tech Inc. 2. If your billing address is outside the United States, Canada or Mexico it means Netop Business Solutions A/S.

Examples of Netop in a sentence

  • Based on these statistics, Netop Business Solutions A/S performs maintenance and scales the services covered by the current Service Level Agreement.

  • Netop will provide product support in accordance with product lifecycle policy, which as a minimum provides 12 months support after version release.

  • Netop Business Solutions A/S will store backup data for no more and no less than 7 days.

  • Netop Business Solutions A/S is not required to provide any maintenance or support services relating to problems caused by: o Changes to the operating system or use of the software on equipment other than the equipment for which the software was designed and licensed, unless such changes are approved in writing by Netop Business Solutions A/S.

  • If Netop Business Solutions A/S does not agree with the severity classification of an error reported by the Customer, Netop Business Solutions A/S is entitled to escalate the classification within the organization of the Customer and Netop Business Solutions A/S.

  • Errors attributable to Netop Business Solutions A/S are those that can be reproduced by Netop Business Solutions A/S on software which is either unmodified or modified by Netop Business Solutions A/S.

  • Netop global support handles requests about Netop Business Solutions A/S products and operations.

  • Netop’s Training and Implementation services help customers improve efficiencies, reduce risk, save time and offer a quicker return on investment from your Netop solutions.

  • Netop Business Solutions A/S will make every effort to solve critical and high severity errors reported by the Customer within a reasonable time frame and to the satisfaction of the Customer.

  • To ensure an uninterrupted and predictable Service Level Netop Business Solutions A/S proactively collects statistics for the services covered by this Service Level Agreement.