MSSOW definition
Examples of MSSOW in a sentence
Provider will provide the P/DRP for the Provider Facilities and supporting documentation within [***] days following the applicable MSSOW Commencement Date and make future modified copies available upon USCC’s request.
Each such Deliverable is subject to USCC’s Acceptance pursuant to Section 2.7 of the Agreement to the extent set forth in the applicable MSSOW.
A description of all major Transition Milestones, together with the dates for the completion of such Transition Milestones, shall be attached to each MSSOW as Exhibit A-2 to Annex A to the MSSOW.
Alternatively, USCC may, in USCC’s sole discretion, prepare a proposed MSSOW and submit it to Provider, and within [***] Business Days after Provider’s receipt of such proposed MSSOW, Provider will respond to such proposed MSSOW.
In addition, after an Inflight Documentation Request has been made under an applicable MSSOW, when updates, upgrades and newer versions of the Product Tools are provided to USCC under Section 8.2(d)(ii)(B) after the termination or expiration of the MSSOW under which such Ongoing Tools have been provided to USCC, Amdocs shall provide to USCC the documentation described in Section 8.2(e)(ii) no later than [***] days after the provision of such updates, upgrades and newer versions.
The term of the license granted under Section 8.2(c)(i) with respect to each Product Tool will end (and USCC will cease all use of such Product Tool) upon the later of (A) the termination or expiration of the MSSOW under which such Product Tool has been provided to USCC; and (B) the termination or expiration of the Maintenance Order under the SLMA that encompasses Provider’s maintenance services for the B/OSS Solution.
The terms and conditions of this Section 8.2 shall govern USCC’s use of the Consultant Tools set forth in an applicable MSSOW as well as any documentation, training materials, designs, discoveries, inventions, know-how, techniques, fixes, patches, work-arounds, upgrades, updates, customizations, modifications, enhancements or derivative works thereof provided by Amdocs (collectively , the “Ongoing Tools”).
If a MSSOW requires performance by Provider Personnel for a role that is not listed, then Provider Personnel shall be assigned a permitted role listed in Exhibit I to the Agreement (as modified by Section 2.2 of this Schedule C) that USCC and Provider determine most closely matches the unlisted role, and such Provider Personnel shall be charged to USCC at the rate that corresponds to such permitted role (and without any supplemental rates or amounts).
After the [***] of the Commencement Date of the MSSOW under which Ongoing Tools are provided, within [***] days after the written request of USCC, Provider shall provide to USCC the documentation described in Section 8.2(e)(ii) and 8.2(e)(iii) hereof with respect to all then Ongoing Tools (an “Inflight Documentation Request”), provided that an Inflight Document Request had not been made previously.
Provider shall perform the Services in a manner that meets or exceeds the Service Levels set forth in the applicable MSSOW.