Monthly availability rate definition
Monthly availability rate means the total number of minutes in the month minus the number of minutes of unavailability in the month in question, divided by the total number of minutes in the month in question.
Monthly availability rate means that: the total number of minutes in the month minus the number of minutes of
Monthly availability rate means the total number of minutes in a given month deducted from the number of minutes of unavailability over this given month. The total is divided by the total number of minutes in the month and is expressed as a percentage.
More Definitions of Monthly availability rate
Monthly availability rate means: the total number of minutes of the month considered minus the number of minutes of unavailability of the concerned month (excluding planned downtime for maintenance), all divided by the total number minutes of the month in question.
Monthly availability rate means the total number of minutes in the respective month minus the number of minutes of Unavailability in the same month, divided by the total number of minutes in the month and multiplied by 100. Example of the calculation: Monthly availability rate % = (total number of minutes – Unavailability minutes) / total number of minutes X 100
Monthly availability rate means the percentage calculated, for a calendar month M, according to the following formula: An "Interruption" shall mean a server-side user error rate greater than five percent (5%) on the domain associated with the Software. Unavailability of the Software does not include the following cases: ● maintenance operations carried out by TOUCANTOCO; ● Force Majeure as such is defined in the Terms; ● events not attributable to TOUCANTOCO (such as problems with the Internet network, unavailability of the Licensee and/or End Users’ network or its Internet service provider, unreasonable and excessive use likely to affect the stability of the Software); ● interruptions related to changes made to the Software by the Licensee or third parties without TOUCANTOCO’s authorization; and ● inaccessibility due to non-compatible equipment and/or the Licensee’s terminals.
Monthly availability rate is calculated by subtracting from 100% the monthly average of the Hourly unavailability rates observed during the month.
Monthly availability rate. : means the percentage obtained following the application of the following formula: