Managed Support Services definition

Managed Support Services means the services described as such in Schedule 1;
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Managed Support Services means the Suppliers service desk support service, support calls services, remote 24/7 support services, dedicated onsite support services and any other managed support services as applicable to the Customer and as described and set out in more detail in the Service Order Form “Service Order Form” The final quote or proposal attached to the schedule
Sample 1
Managed Support Services means enhanced support services provided under a Managed Support Order executed between Flintfox and the Client.
Sample 1

Examples of Managed Support Services in a sentence

  • It is recommended that the Board of Directors approve a Managed Support Services Agreement in an amount not-to-exceed $410,500 with Denovo Ventures, LLC for the provision of managed services and technical support services for fiscal years 2014-2016.

  • As stated at paragraph 2.5 of the Schedule the initial configuration shall not include configuration of the Supported Equipment itself, only configuration required to provide the Managed Support Services.

  • Requirement to Install Upgrades if Customer has purchased Basic Support Services or Enterprise Support Services and not Managed Support Services.

  • The Company will provide Managed Support Services as defined by the Order or Orders and in conjunction with the Managed Support Product Document purchased by The Customer from AITS (the “Services”).

  • Provider shall provide services for the System ("Managed Support Services") to include the following tasks and activities.

  • By letter dated December 22, 2003, Sally Gallerani, Director of Managed Support Services, submitted a letter and documents supporting Mr. Anderson's November 26, 2003 request.

  • Resolution, recommended by the Superintendent of Schools to appoint Promedia/New Era Technology “IT” Managed Support Services for the 2020-2021 school year at a cost of$24,000.

  • The configuration provided by the Supplier is limited to the configuration required to provide the Managed Support Services, not of the Supported equipment itself.

  • This means that the depositary does not escape any potential liability for loss by delegating some functions to sub-custodians.

  • Previously, William has been the CFO and Company Secretary of four AIM / Main Market listed companies: Card Clear PLC, Retail Decisions PLC, Revenue Assurance Services PLC, and Managed Support Services PLC.


More Definitions of Managed Support Services

Managed Support Services shall have the meaning set forth in Section 2.3.
Sample 1

Related to Managed Support Services

  • Support Services the support services, as described in the Support Services Description, that We provide to You in respect of the Cloud Service.

  • Child support services means any civil, criminal or administrative action taken by the Division of

  • Technical Support Services means the technical support and maintenance Services provided by us according to our then-current technical support policy and procedure listed at xxxxxxxxxxxxx.xxx (“Technical Support Policy”) when the Services are purchased.

  • Managed Services means the services provided by a Client to End Users using the SaaS and Client’s intellectual capital and/or additional services supplied by Client.

  • Maintenance and Support Services means the services provided by Contractor under Appendix F.

  • Family support services means providing opportunities for

  • Support Services Policy means Elastic’s support services policy for a Product, as further described at a URL referenced in an applicable Addendum.

  • Support Service means an activity, such as information technology, accounting, human resources, legal, and other support functions that are required to support the ongoing delivery of core services.

  • Hosting Services means the provision, administration, and maintenance of servers and related equipment, the provision of bandwidth at the hosting facility, and the operation of the Application for access by Customer Users to be provided by the relevant hosting service provider.

  • Community support services means services authorized,

  • Program services means services that include all of the following provided they are pursuant to a program agreement: program needs assessment and development, job task analysis, curriculum development and revision, instruction, instructional materials and supplies, computer software and upgrades, instructional support, administrative and student services, related school to career training programs, skill or career interest assessment services and testing and contracted services.

  • Customer Support means the services by which 21Vianet may provide assistance to Customer to resolve issues with the Services.

  • Maintenance Services means SAP’s then-current maintenance and/or support services offered under and described in detail in the applicable SAP PartnerEdge Model.

  • Satellite services means communications capabilities that utilize an on-orbit satellite for transmitting the signal from one location to another.

  • Software Services means services that Customer provides to you that make available, display, run, access, or otherwise interact, directly or indirectly, with the Products. Customer must provide these services from data center(s) through the Internet, a telephone network or a private network, on a rental, subscription or services basis, whether or not Customer receives a fee. Software Services exclude any services involving installation of a Product directly on any End User device to permit an End User to interact with the Product.

  • IT Services any services relating to the IT Systems or to any other aspect of the Company's or any of the Subsidiaries' data processing or data transfer requirements, including facilities management, bureau services, hardware maintenance, software development or support, consultancy, source code deposit, recovery and network services;

  • FIS means free into store delivery, which requires the Supplier to pay all costs and be responsible for all requirements associated with the supply and delivery of Goods to the Company at the delivery site described in the Order, including all costs associated with transport, insurances, licences, authorisations, duties and taxes.

  • Operations Support Systems (OSS means the suite of functions which permits CLEC to interface to the ILEC for pre-ordering, ordering, provisioning, maintenance/ repair and billing as described in the Attachment 07 – Operations Support Systems (OSS) herein.

  • Level 1 Support means qualifying and logging all Technical Support Incidents, answering technical inquiries via telephone support and email regarding the Work and performing limited diagnostic services.

  • Hospice services means palliative and supportive care and other services provided by an interdisciplinary team under the direction of an identifiable hospice administration to terminally ill hospice patients and their families to meet the physical, nutritional, emotional, social, spiritual, and special needs experienced during the final stages of illness, dying, and bereavement, as defined in Minnesota Statutes, § 144A.75, subd. 8, and includes the set of services as determined by the Medicare program under §1861(dd) of the Social Security Act and defined in 42 CFR § 418.3.

  • Advertising Services means the advertising services selected on the front pages of this Agreement.

  • Helpdesk Support means the 24x7x365 centre which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.

  • Training Services means access to Red Hat training courses, including online courses or courses provided at a site as may be agreed by the parties.

  • Technical Support means the technical assistance for attempting resolution of a reported Case through error correction, patches, hot fixes, workarounds, replacement deliveries, or any other type of Product corrections or modifications.

  • Voice Services means the telecommunications services to be provided to you under Part A and as specified in your Application.

  • Payment Initiation Service Provider or “PISP” means an authorised third party provider which provides a service that allows that third party to pass payment instructions to us on your behalf in relation to your Account.