Managed Application Services definition

Managed Application Services refers to services provided by the Internet Solutions Center, or their designee, that support the successful operation of the Software Product. This includes application monitoring, on-going configuration management, daily application data source and store threshold management, performance tuning, and applying patches. (v) "Co-Location Services" refers to the services provided by the Internet Solution Center or their designee, that support the successful operation of the systems hardware (e.g., application and database servers, routers) necessary to run the Software Product.
View Source

Examples of Managed Application Services in a sentence

  • Service B - Hardware Support Service Component B2 - Fault Resolution - Fully managed Application Service Description ● MAM will respond to incidents received via monitoring of our centralised infrastructure that underpins our Fully Managed Application Services.

  • Service E - Fully Managed Application Services Service Component E5 - Personal Data Processing (GDPR) Description ● In relation to fully managed application services, MAM are the ‘Data Processor’.

  • Service E - Fully Managed Application Services Service Component E4 - Managed MAM Application Backup and Restoration Description ● SQL data backup will take place daily and is copied to a separate remote location for storage.

  • Service E - Fully Managed Application Services Service Component E3 - Managed MAM Application upgrades and O/S Patching Description ● Operating Systems Patched Monthly ● MAM Application version updates performed out of hours Tue-Thu as required Exclusions See Table 3 below Hours of service See Table 1 and 2 below Service provided by Remote personnel based at MAM offices.

  • Managed Application Services (MAS) is a procurement and service delivery mechanism to be offered by Texas DIR for customers to engage prequalified providers to obtain governed application services.

  • Make recommendations for survey questions to reflect Managed Application Services.

  • This E xhibit 2.7.3 - Managed Application Services – Rate Card Resources sets forth the roles and responsibilities of the Parties for the Services provided under the Agreement.

  • This program governance model will be expanded to include Managed Application Services Customers and Service Providers.

  • This Exhibit 2.7.2 - Managed Application Services – Application Maintenance Services SOW is the Statement of Work (or “SOW”) that sets forth the roles and responsibilities of the Parties for the Services provided under the Agreement.

  • The Key Measurements and Critical Service Levels included in this Attachment 3-A and referenced below represent all of the Service Levels for all Managed Application Services (MAS) service areas.