Maintenance Events definition
Examples of Maintenance Events in a sentence
Any Maintenance Events which occur during Support Hours, save where 24hr Support Hours have been selected by the Customer, shall be considered downtime for the purpose of service availability measurement.
Availability does not include Maintenance Events as permitted by paragraph 2.1 of Schedule 6.
Causeway may use up to 5 hours in any week outside Peak Time for Maintenance Events.
Planned Emergency Maintenance Events shall not be deemed to be Software Unavailability.
This excludes periods of scheduled Maintenance Events, any issues caused by you and your Users, any third party outages or disruptions and outages or disruptions attributable in whole or in part to Force Majeure events as defined in the Agreement.
Artemis will, where possible, give the Customer a minimum of 3 Business Days advance notice of such events, and where possible will schedule Maintenance Events so as to cause minimum interruption to the Service.
Any Maintenance Events which occur during Normal Business Hours, and which were not requested by the Customer, shall be considered downtime for the purpose of service availability measurement.
OUTSOURCE TELECOM will, where possible, give the Client a minimum of 2 Business Days advance notice of such events, and where possible will schedule Maintenance Events so as to cause minimum interruption of the Service.
In addition, the annual allowance for Excused Scheduled Maintenance Outages hours provided in this Section 3.8(e)(iii), and as may be extended to accommodate Major Maintenance Events as described herein, shall be reduced in accordance with clause (b) in the definition of Excused Hours, if applicable.
Spectrotel shall not be liable for, nor shall customer be entitled to, Service credits for downtime caused by Maintenance Events.