Link or Network Link definition

Link or Network Link the logical connection between two customer sites covered by NetSolve Services and consists of all of the Network Components required for connectivity between such sites. Downtime: the total time in a given month, measured in minutes for each Network Link, that a Network Link is not available to the customer. For purposes of determining whether the Network Availability target is met, Downtime excludes outages resulting from (i) any, operator error, improper act, or omission of AT&T, AT&T's end user customer, or the affiliates, representatives, invitees, licensees, vendors, or the like of either of them; (ii) inaccurate information provided to NetSolve by AT&T or AT&T's end user customer; (iii) failure of any facilities, equipment services, or the like which are not Network Components, including but not limited to LAN components; (iv) failure of AT&T or AT&T's end user customer to perform any of their respective responsibilities under the Agreement or this Attachment A; (v) unavailability of AT&T or AT&T's end user customer personnel to grant NetSolve access to facilities as required for NetSolve to perform its responsibilities; (vi) preventive or scheduled maintenance activities of AT&T, AT&T's end user customer, or any other third party not a sub-contractor or otherwise directed or consented to by NetSolve; or (vii) any large scale outage of the AT&T network or a network segment, or a significant portion of either thereof. This time will not be excluded from the reported DMOQ, however this time will be excluded from the calculated credits.
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Related to Link or Network Link

  • Computer network means the interconnection of hardwire or wireless communication lines with a computer through remote terminals, or a complex consisting of 2 or more interconnected computers.

  • BT Network means the communications network owned or leased by BT and used to provide a Service.

  • Mobile Network means the network facilities and/or network services comprising the public cellular network for the provision of Call Communications.

  • Open Wireless Network means any network or segment of a network that is not designated by the State of New Hampshire’s Department of Information Technology or delegate as a protected network (designed, tested, and approved, by means of the State, to transmit) will be considered an open network and not adequately secure for the transmission of unencrypted PI, PFI, PHI or confidential DHHS data.

  • Network User means a customer or a potential customer of a transmission system operator, and transmission system operators themselves in so far as it is necessary for them to carry out their functions in relation to transmission;