Level 3 Incident definition

Level 3 Incident means the possible threat of damage resulting from outage of business processes can be handled by the county in the conduct of its normal duties. Level 3 incidents are contained within a single information technology domain. Level 3 Incidents are routinely handled by the county within its normal duties and within operating budgets, and have no legal ramifications, or media/public interests.

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Level 3 Incident. A large and/or complex incident where divisions, sectors and an incident management team have been established to effectively manage resources, is attended by more than one agency, involves more than one shift and has been declared a Level 3 Incident by the Manager, Fire.

Level 3 Incident. A large or complex incident where divisions, sectors and an incident management team have been established to effectively manage resources, is attended by more than one agency, involves more than one shift and has been declared a Level 3 Incident by the Senior Manager, Fire PCS. Definitions for Fire-related activities The following definitions apply to fire-related activities: Standby – means to be ready or available to act and be prepared for advice to proceed. Stand down – means to end a period of standby, return to normal duty. Readiness roster – means a roster detailing employees available for standby. Incident Rate of Pay (IROP) IROP is payable from when a ‘fire trained employee’ is deployed to an incident from their depot or overnight accommodation by a suitably authorised ACT PCS member or the ACT RFS, until they return to their depot or overnight accommodation. IROP is not payable in the event that an employee is deployed to an incident but the deployment is cancelled before they arrive at the incident. An incident can be physically located either within or outside the Australian Capital Territory (ACT). IROP is not payable during the travel stage both from and back to the ACT. IROP is not payable during periods of standby, or for prescribed burning activities. IROP payments do not count as salary for any other purpose. Payment must be made as higher duties allowance (HDA) at the top increment of the pay scale as provided for in this clause. The IROP Payments are (Incident Position, Rate of Pay (Paid at Top Increment)): Level 1 Incident Crew Member, GSO 5 Crew Leader (light unit, tanker, RAFT), GSO 6 Sector Leader (Incident Controller for Level 1), GSO 8 Level 2 Incident Crew Member, GSO 6 Crew Leader (light unit, tanker, RAFT), GSO 7 Sector Leader, GSO 9 Divisional Commander, GSO 10 Incident Management Team (IMT) member, ASO 6 Operations Officer, Logistics Officer, Planning Officer (IMT), SOG C Fire Behaviour Analyst, SOG C Incident Controller, SOG B Level 3 Incident Crew Member, GSO 7 Crew Leader (light unit, tanker, RAFT), GSO 9 Sector Leader, GSO 10 Divisional Commander, SOG C Incident Management Team (IMT) member, SOG C Task Force Leader, SOG C Liaison Officer, SOG C Fire Behaviour Analyst, SOG B Operations Officer, Logistics Officer, Planning Officer (IMT), SOG B Incident Controller, SOG A Where an employee’s ordinary hourly rate of pay exceeds the IROP payable, the employee will be paid at their ordinary hourly rate of pay. Other Payments an...

Examples of Level 3 Incident in a sentence

• Twenty-four (24) hours Contractor will use commercially reasonable efforts to make first contact with County within fifteen (15) minutes of notification of a Severity Level 3 Incident by County.

• Unavailable means that a Severity Level 1 or a Severity Level 2 Incident or a Severity Level 3 Incident has been raised against the PCI Service.

• Severity Level 3 County will be deemed to have experienced a Severity Level 3 Incident if County experiences the following ▇▇▇▇▇▇-ions due to items within Contractor’s Span of Control: • An unplanned incident causing up to a twenty-five percent (25%) loss of SaaS Services by the Services; or • Recent modifications to the system cause the Services to operate in a way that is materially different from those described in the Contract or in the Documentation for non- essential features.

• Unavailable means that a Severity Level 1 or a Severity Level 2 Incident or a Severity Level 3 Incident has been raised against the PCI payment Service.

• Critical Incident (Severity Level 2) The Service is materially degraded or otherwise causes results that are more detrimental to Subscriber or its systems than a Severity Level 3 Incident.

• The Severity Level 3 Incident trouble has a minor impact on service or resource where it may cause some impact but the trouble can be circumvented.

• Severity Level 3 Incident - Minimal Business Impact This incident level is attained when any of the following conditions are met: • The Service is usable but is not functioning in accordance with the requirements set forth in thisthe Service Agreement and the error condition has no substantial impact.

• Severity Level 3 Incident - Minimal Business Impact This incident level is attained when any of the following conditions are met: The Service is usable but is not functioning in accordance with the requirements set forth in the Service Agreement and the error condition has no substantial impact.

• Priority Level 3 Incident - Normal day-to-day agency business (C-3).

• Once a Severity Level 3 Incident is resolved, the Contractor will within 72 hours email an Incident Report to both the Agency and the DCS SDM.

More Definitions of Level 3 Incident

Level 3 Incident means any failure to provide the Hosting Services, including a failure to meet the Performance Standards, that causes minor problems to occur with the Hosting Services or an Application that can be circumvented without difficulty or disruption to CUNY's operations.

Level 3 Incident. A disruption of service affecting a single user with a Response Time of 2-Hours during Support Hours and 4-Hours during After Hours Support Hours;