Level 2 Service definition

Level 2 Service means the service provided to analyze or reproduce the error or to determine that the error is not reproducible. This includes problem recreation and in-depth technical analysis.
View Source
Level 2 Service means an annual planned preventative maintenance service of the Equipment. This includes labour and replacement parts of those parts specified by the manufacturer as needing to be replaced as part of the annual planned preventative maintenance. In addition, we will undertake a general review and diagnosis of the Goods to see whether any other repairs or replacements are required to maintain the Goods that fall outside of the Level 2 Service. If additional
View Source
Level 2 Service. The service provided to analyze or reproduce the suspected issue or to determine that the suspected Issue is not reproducible and to resolve Certain confidential information contained in this document, marked by [**], has been omitted because American Well Corporation has determined that the information (i) is not material and (ii) is the type that American Well Corporation customarily and actually treats as private or confidential. the reproducible issue. This includes, but is not limited to, problem recreation, indepth technical analysis and problem resolution and passing the reproducible issue to Level 3 Service with proper documentation that proves the issue exists.
View Source

Examples of Level 2 Service in a sentence

  • Notwithstanding the foregoing to the contrary, Supplier shall not be obligated to return to Distributor more than ten (10) DNR Units shipped for Level 2 Service nor more than five (5) DNR Units shipped for Level 3 Service in any consecutive seven (7) day period.

  • Supplier shall quote Level 2 Service and 3 Service charges to Distributor for each Unit after the Unit is evaluated by Supplier at its location, which charge shall be ten percent (10%) of the price of the DNR Unit to Distributor, unless exceptional wear is noted and Distributor is notified in advance of exceptional service requirements.

  • As a Level 2 Service, the Unit manages infants of low and medium risk pregnancies.

  • In the event Distributor requests Supplier to perform Level 2 Service or Level 3 Service in a greater amount of Units than set forth in the previous sentence during any particular week, Supplier shall utilize commercially reasonable efforts to provide such Level 2 Service or Level 3 Service on a timely basis.

  • You will include with your Offerings a conspicuous description of Level 1 and Level 2 Service and the method and means the Customer shall use to contact your Level 1 and Level 2 Service.

  • You or your Distributors will provide Level 1 Service and Level 2 Service to Customers.

  • In addition: ▪ Outside of Support Hours customers can call the 24x7 support line to create a new Severity Level 1 or Level 2 Service Request ▪ Outside of Support Hours customers can call the 24x7 support line to request assistance with an open Severity Level 1 or 2 Service Request.

  • Our Level 2 Service is ideal for customers where a confirmed Covid-19 or contamination incident has occurred and are needing a disinfectant service to re-open or continue to operate their facility.

  • Level 2 Service Desk Service Level • The Vendor's Service Level for Average Speed of Answer is 2 hours.

  • Project Team to provide Party with one-year Level 1 Service, 5 times Level 2 Service, and twice Level 3 Service.


More Definitions of Level 2 Service

Level 2 Service. The service provided to analyze or reproduce the suspected issue or to determine that the suspected Issue is not reproducible and to resolve the reproducible issue. This includes, but is not limited to, problem recreation, in-depth technical analysis and problem resolution and passing the reproducible issue to Level 3 Service with proper documentation that proves the issue exists.
View Source