Level 2 Incident definition

Level 2 Incident means the occurrence or imminent threat of damage, injury to or loss of property resulting from outage of business processes that can often be handled by the county in the conduct of its normal duties or with external support. Level 2 incidents may be contained within a single information technology domain or may cross boundaries to include multiple county domains. Level 2 incidents have no life impacting consequences, often have less than $1 million in financial impacts, have legal or regulatory compliance ramifications, and have minimal media/public interests.
Sample 1
Level 2 Incident means: (a) any failure of a Solution or any part thereof to conform to the Documentation or Technical Requirements and Security Requirements in the Contract that adversely affects DRS' or its authorized users’ use of the Solution; or (b) a Service Request that is of an important, but not urgent, nature.
Sample 1
Level 2 Incident means any failure to provide the Hosting Services, including a failure to meet the Performance Standards, that adversely affects CUNY's use of one or more Applications.
Sample 1

Examples of Level 2 Incident in a sentence

  • Level 2: Incident involved a power interruption not due solely to outside forces (Level 2 for Generation: Incident that occurred during an Electric Alert, Warning or Emergency.

  • Level 2: Incident involved a power interruption not due solely to outside forces.

  • There is a mandatory operational review of every Level 2 Incident by a member of the L2 IC Review Committee, which is made up of four Commissioned Officers including the Field Support Bureau Commander, Incident Command Program Manager, Lead Level 2 Incident Commander Instructor and one Regional Senior Level 2 Incident Commander.

  • Level 2: Incident that occurred during an Electric Alert, Warning or Emergency (AWE).

  • Where the Customer becomes aware of an Incident; the Customer Contact will report any Severity Level 1 Incidents and Severity Level 2 Incidents via telephone to the Service Desk, otherwise if the Severity Level 1 Incidents or Severity Level 2 Incident is not reported via telephone it will be deemed a Severity Level 3 Incident.

  • For example, a complaint made by a member of the First Nations community following the conclusion of a Level 2 Incident resulted in an 18 month review of the TRU program, the decision to disband one of the three TRU teams, and disciplinary actions taken against individual officers.

  • Here, lessons learned are shared with the other Level 2 Incident Commanders.

  • A number of participants were Level 1 Incident Managers who our Operational Services considered to be potential Level 2 Incident Managers.Level 1 Incident Managers are qualified to manage incidents where local resources are sufficient and incident control is limited to the immediate area.

  • These included two Level 2 Incident Managers from the Country Fire Authority of Victoria and a small selection of our Level 2 Incident Managers.

  • Level 2 Incident Managers are qualified to deal with more complex incidents that require additional resources and establishment of a number of operational sectors.


More Definitions of Level 2 Incident

Level 2 Incident means any Incident that results in a substantial degradation of the performance of the Services such as latency issues, extended access times, performance issues, slowed applications, etc.
Sample 1

Related to Level 2 Incident

  • Data Incident means a breach of Google’s security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, Customer Data on systems managed by or otherwise controlled by Google.

  • Unusual Incident means incidents involving serious illness or accidents, death of an individual, injury or illness of an individual requiring inpatient or emergency hospitalization, suicide attempts, a fire requiring the services of a fire department, an act of physical aggression, or any incident requiring abuse investigation.

  • Critical incident means an occurrence or set of events inconsistent with the routine operation of a facility, service setting, or otherwise routine care of a consumer. Critical incidents specifically include but are not necessarily limited to the following: adverse drug events; self-destructive behavior; deaths and injuries to consumers, staff and visitors; medication errors; residential consumers that are absent without leave (AWOL); neglect or abuse of a consumer; fire; unauthorized disclosure of information; damage to or theft of property belonging to consumers or the facility; other unexpected occurrences; or events potentially subject to litigation. A critical incident may involve multiple individuals or results.

  • serious incident means any incident that directly or indirectly led, might have led or might lead to any of the following:

  • Cyber incident means actions taken through the use of computer networks that result in a compromise or an actual or potentially adverse effect on an information system and/or the information residing therein.

  • Privacy Incident means a violation or imminent threat of violation of security policies, acceptable use policies, or standard security practices, involving the breach of Personally Identifiable Information (PII), whether in electronic or paper format.

  • Minor incident means an occurrence involving a consumer during service provision that is not a major incident and that:

  • Nuclear incident means any occur- rence including an extraordinary nuclear oc- currence or series of occurrences at the loca- tion or in the course of transportation caus- ing bodily injury, sickness, disease, or death, or loss of or damage to property, or loss of use of property, arising out of or resulting from the radioactive, toxic, explosive, or other hazardous properties of the radioactive material.(b) Any occurrence including an extraor- dinary nuclear occurrence or series of occur- rences causing bodily injury, sickness, dis- ease or death, or loss of or damage to prop- erty, or loss of use of property, arising out of or resulting from the radioactive, toxic, ex- plosive or other hazardous properties of

  • Targeted Unsuccessful Security Incident means an Unsuccessful Security Incident that appears to be an attempt to obtain unauthorized Access, Use, Disclosure, modification or destruction of the Covered Entity’s Electronic PHI.

  • Environmental Incident means, in relation to a Ship:

  • Level 1 means a charging system that provides charging through a one-hundred- twenty volt AC plug with a cord connector that meets the SAE international J1772 standard or a successor standard.

  • Terrorist Incident means an act of violence by any person acting on behalf of or in connection with any organization which is generally recognized as having the intent to overthrow or influence the control of any government, that is deemed terrorism by the United States Government other than civil disorder or riot, that is not an act of war, declared or undeclared, that results in Loss of life or major damage to property.

  • Expected week of childbirth means the week, starting on a Sunday, during which the mother's doctor or midwife expects her to give birth.

  • Pollution Incident means an occurrence or series of occurrences having the same origin, which results or may result in a discharge of oil and/or hazardous and noxious substances and which poses or may pose a threat to the marine environment, or to the coastline or related interests of one or more States, and which requires emergency action or other immediate response;

  • Unsuccessful Security Incident means a Security Incident such as routine occurrences that do not result in unauthorized Access, Use, Disclosure, modification, or destruction of information or interference with system operations in an Information System, such as: (i) unsuccessful attempts to penetrate computer networks or services maintained by Business Associate; and (ii) immaterial incidents such as pings and other broadcast attacks on Business Associate's firewall, port scans, unsuccessful log-on attempts, denials of service and any combination of the above with respect to Business Associate’s Information System.

  • Successful Security Incident means a Security Incident that results in the unauthorized Access, Use, Disclosure, modification, or destruction of information or interference with system operations in an Information System.

  • Service Level Failure means a failure to perform the Software Support Services fully in compliance with the Support Service Level Requirements.

  • Top Level Domain means the portion of the Domain Name to the right of the right-most period. (In the example, “COM”.) “Second Level Domain” means that portion of a domain name to the left of the right-most period, up to the second period from the right, if any, plus the Top Level Domain. (In the example, “XXXXXXXXX.XXX”.) “Third Level Domain” means that portion of a domain name to the left of the second period from the right, if any, up to the third period from the right, if any, plus the Second Level Domain. (In the example, “XXXXXXXXX.XXXXXXXXX.XXX”.).

  • Second Level Domain means that portion of a domain name to the left of the right-most period, up to the second period from the right, if any, plus the Top Level Domain. (In the example, “XXXXXXXXX.XXX”.) “Third Level Domain” means that portion of a domain name to the left of the second period from the right, if any, up to the third period from the right, if any, plus the Second Level Domain. (In the example, “XXXXXXXXX.XXXXXXXXX.XXX”.).

  • Level 4 means a project of greater than 550 kWac and not more than 1 MWac.

  • Level 2 means a charging system that provides charging through a two-hundred- eight to two-hundred-forty volt AC plug with a cord connector that meets the SAE international J1772 standard or a successor standard.

  • Building level or district level leader means an individual employed by the District whose job assignment is that of a building level or district level administrator or an equivalent role, including an administrator licensed by the State Board of Education, an unlicensed administrator, or an individual on an Administrator Licensure Completion Plan. Building level or district level leader does not include the superintendent, deputy superintendents, associate superintendents, and assistant superintendents.

  • Degradation means a decrease in the useful life of the right-of-way caused by excavation in or disturbance of the right-of-way, resulting in the need to reconstruct such right-of-way earlier than would be required if the excavation or disturbance did not occur.

  • Level 2 Support means, with the use of technical support specialists: (i) performing Defect isolation, Defect replication and interoperability testing; (ii) performing remote diagnostic services and on-site troubleshooting, if required; (iii) identifying the source of Defects; (iv) developing a reproducible test case for any Defect and documenting the details of such Defect for escalation to Level 3 Support; and (v) developing and implementing Workarounds where reasonably possible.

  • Severity Level means the actual impact of a Defect on a user’s operational environment as further described in the table below.

  • Working level month (WLM) means an exposure to 1 working level for 170 hours (2,000 working hours per year divided by 12 months per year is approximately equal to 170 hours per month).