…Erm (…) but I think kind of knowing that you can definition

…Erm (…) but I think kind of knowing that you can t do that means that you are more actively listening to what people are saying (.) because you know that your (…) you know (.) it’s not your responsibility to reply or to (.) kind of give your point of view you are literally just there to hear what they’re saying’ Jane, (p3, 105-108).