ITSM definition

ITSM means Information Technology Service Management.
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ITSM means information technology (IT) service management.
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ITSM means the HPI system from time to time that consists of an integrated set of hardware, software, processes, and procedures dedicated to logging, documenting, and supporting the Response and Resolution of Incidents, Service Requests, and Problems, and for supporting Core ITIL Functions. ITIL means a set of best practice guidance for IT Service Management. Schedule 1 (Defined Terms) IT Service Agreement HPI Confidential Information ITIL (Information Technology Infrastructure Library) is owned by the OGC and consists of a series of publications giving guidance on the provision of quality IT Services, and on the processes and facilities needed to support them.
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Examples of ITSM in a sentence

  • Project Changes are recorded within the Supplier ITSM Tool for Informational and approval purposes only.

  • The cytoplasmic tail of PD-1 contains 2 tyrosine-based signaling motifs, an immunoreceptor tyrosine-based inhibition motif (ITIM) and an immunoreceptor tyrosine-based switch motif (ITSM).

  • Following T-cell stimulation, PD-1 recruits the tyrosine phosphatases SHP-1 and SHP-2 to the ITSM motif within its cytoplasmic tail, leading to the dephosphorylation of effector molecules such as CD3ζ, PKCθ and ZAP70 which are involved in the CD3 T-cell signaling cascade.

  • Has a basic understanding of ITSM practices along with working knowledge of help desk software, databases and remote control.

  • REPORTING TOOLS  MSI ITSM  MSI ServiceFlow RAW DATA STORAGE (ARCHIVES) Data used to calculate the SLA results for reporting will be stored in the ServiceFlow application database, which will be accessible to authorized users via inherent report drill-down functionality for a rolling 13 months.

  • PriorityResponse SLASpecialist ReviewEscalation ManagerEscalation DirectorNotification FrequencyTarget Resolution KPIP1 For an Incident, “Response” is the time from when the ticket is first logged within the ANS ITSM Tool to the time that the Supplier responds with a suitably qualified Employed person whether via an email, GLASS Portal update, telephone call or in person.

  • A Service Level Agreement (SLA) is a document defined in the ITSM standard.

  • Refer significant deficiencies and problems and proposed resolution to HQ AFCIC/ ITSM.

  • Information Technology Service Management (ITSM) is a set of practices that focuses on aligning IT services with the needs of business.

  • Core to the ITSM framework is the concept of a Service Level Agreement (SLA), which acts to provide clear expectations in the scope, timeliness and quality of IT services between IT Division and the University.


More Definitions of ITSM

ITSM has the meaning set out in SECTION [2.2] (INTRODUCTION TO IT SERVICE MANAGEMENT / IT INFRASTRUCTURE LIBRARY).
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ITSM means the Information Technology Service and Management platforms used by AM CSS to manage and monitor devices and software.
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ITSM means IT Service Management
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ITSM means the entirety of activities directed by policies, organized and structured in processes and supporting procedures that are performed by an organization to plan, design, deliver, operate and control information technology services offered to customers.
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ITSM stands for IT service management, being the entirety of activities, directed by policies, organised and structured in processes and supporting procedures that are performed by an organisation to plan, design, deliver, operate and control information technology (IT) services offered to customers; it is thus concerned with the implementation of IT services that meet customers' needs, and it is Defined term Meaning performed by an IT service provider through an appropriate mix of people, process and information technology. "Knowledge Articles" any recorded information, data, code or other form of knowledge. "Known Errors" is as defined under ITIL. "Major Incident" is as defined under ITIL. "Management Information" is as defined under ITIL. "Master Time Reference" a precision clock that provides timing signals to synchronise slave clocks using the standard Network Time Protocol; the clock is supplied by the Other Supplier that provides network infrastructure services.
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Related to ITSM

  • STSMA means the Sectional Titles Schemes Management Act 8 of 2011, as amended and include the Regulations issued under the said act;

  • CSC means the Civil Service Commission of the City and County of San Francisco.

  • Foster parent means an individual who operates a home that has been approved by the Department to provide care for an unrelated child or young adult placed in the home by the Department.

  • Plastics means synthetic materials chemically formed by the polymerization of organic (carbon-based) substances. Plastics are usually compounded with modifiers, extenders, and/or reinforcers and are capable of being molded, extruded, cast into various shapes and films or drawn into filaments.

  • CSP means a Member or a Special Member, which action on behalf of itself or one or more other Members or non-Members, participates in the PJM Interchange Energy Market, Ancillary Services markets, and/or Reliability Pricing Model by causing a reduction in demand. Customer Facility:

  • FCAA means the Federal Clean Air Act, as amended.

  • FTI means FTI Consulting Canada Inc.;

  • Sustainability Structuring Agent means X.X. Xxxxxx Securities LLC, in its capacity as sustainability structuring agent hereunder.

  • We/Us/Our means TATA AIG General Insurance Company Limited.

  • PCA means Parliamentary Commissioner Act 1971.

  • We/Our/Us means the Underwriters named in the Schedule.

  • Cannabis retailer means any licensed person or entity that purchases or otherwise obtains usable cannabis from cannabis cultivators and cannabis items from cannabis manufacturers or cannabis wholesalers, and sells these to consumers from a retail store, and may use a cannabis delivery service or a certified cannabis handler for the off-premises delivery of cannabis items and related supplies to consumers. A cannabis retailer shall also accept consumer purchases to be fulfilled from its retail store that are presented by a cannabis delivery service which will be delivered by the cannabis delivery service to that consumer.

  • Tabarru’ means donation for the purpose of solidarity and cooperation among the Takaful Participants and to be used to help all Takaful Participants in times of misfortune. In the context of the Company, Tabarru’ will be allocated into the Participants’ Risk Fund.

  • Clergy means any regularly licensed or ordained minister, priest, or rabbi of any church or religious denomination, whether acting in an individual capacity or as an employee or agent of any public or private organization or institution.

  • Procurement Management means the Director of Lee County’s Procurement Management Department or designee.

  • RDSO means the President of the Republic of India or the Administrative Officers of the RDSO or of the successor RDSO authorised to deal with any matters which these presents as concerned on his behalf.

  • Supply Chain Management All aspects of supply chain management, from the initial sourcing phase through customer delivery (e.g., procurement, sourcing management, inventory management, catalog management, ordering/purchasing, invoice tracking, storefront/shopping cart, warehouse management, returns management, logistics/transportation).

  • MOHLTC means the Minister or the Ministry of Health and Long-Term Care, as the context requires;

  • SHCP means Secretaría de Hacienda y Crédito Público, the Borrower’s Ministry of Finance and Public Credit.

  • Renewable Resources means one of the following sources of energy: solar, wind, tidal, geothermal, biomass, hydroelectric facilities or digester gas.

  • Project Management The individuals appointed by each Party cf. clause 4.1 in the Agreement.

  • SONIAi means the SONIA Reference Rate for:

  • SONIAi-pLBD means, in respect of any London Banking Day “i” in the relevant Interest Period, the SONIA reference rate for the London Banking Day falling “p” London Banking Days prior to the relevant London Banking Day “i”.

  • AMC means Annual Maintenance Contract

  • Environmental and Social Management Framework or “ESMF” means the framework disclosed in country on September 13, 2010 and at the Association’s Infoshop on September 14, 2010, in form and substance satisfactory to the Association, setting out modalities to be followed in assessing the potential adverse environmental and social impact associated with activities to be implemented under the Project, and the measures to be taken to offset, reduce, or mitigate such adverse impact.

  • TMDL means the total maximum daily load limitation of a parameter, representing the estimated assimilative capacity for a water body before other designated uses are adversely affected. Mathematically, it is the sum of wasteload allocations for point sources, load allocations for non-point and natural background sources, and a margin of safety.