Iternal definition
Examples of Iternal in a sentence
This warranty covers only problems reported to Iternal in writing (including a test case or procedure that recreates the failure and by full documentation of the failure) during the warranty period.
Iternal reserves the right to reproduce, use, disclose, and distribute such Feedback without any obligation to the Customer.
Customer agrees that its purchases pursuant to this Agreement are not contingent on the delivery of any future functionality or features, or dependent on any oral or written public comments made by Iternal regarding future functionality or features.
Subject to the limited licenses granted herein, Iternal acquires no right, title or interest from Customer or its licensors under this Agreement in or to Customer Data except as described in this Agreement.
In consideration of Customer’s payment of the Gold Support Fees or the Platinum Support Fees, Customer shall be eligible to receive the “Gold Services” or “Platinum Services” respectively, as defined in the Order Form / Order Form that Iternal makes generally available to its Gold Services customer base or Platinum Services customer base during the applicable Term.
In the event of the termination of this Agreement pursuant to Customer’s exercise of its right under this Section, Customer shall be entitled to receive from Iternal, as its sole and exclusive remedy, a refund of all amounts paid to Iternal hereunder.
Iternal will use commercially reasonable efforts to resolve all Severity 1 Defects in the shortest time possible and will review status with Customer on a daily basis or more frequently, if requested.
Customer will pay any additional taxes as are necessary to ensure that the net amounts received by Iternal after all such taxes are paid are equal to the amounts that Iternal would have been entitled to in accordance with this Agreement as if the taxes did not exist, regardless of whether such taxes were included on the initial applicable invoice to Customer.
It may be necessary for Iternal to perform scheduled or unscheduled repairs or maintenance, or remotely patch or upgrade the Beta Solution, which may temporarily degrade the quality of the Beta Solution or result in a partial or complete outage of the Beta Solution.
In the event there is no resolution given to Customer for whatever reason, Iternal should engage one of the three main point of contacts (see table below) to try to resolve issue.