IT Incident definition
Examples of IT Incident in a sentence
UAB IT will accept and resolve incidents as defined by the UAB IT Incident Management Process.
Incident IQ cloud software as a service platform with service modules for IT Incident ticketing (SKU IIQ-1000) and IT asset management (SKU IIQ-6200), as well as related professional services for software implementation and training (SKU IIQ-9000).
The Requesting Entity shall be responsible for any incidental costs, equipment, software, or services related to the Mutual Aid response to the IT Incident.
Requests for Mutual Aid shall not be requested by a Party unless it is directly related to the IT Incident and resources available from the Requesting Party are inadequate.
The purpose of this Agreement is to establish a mutual aid agreement between and among the Parties, which will allow each Participating Entity to provide Mutual Aid to a Requesting Entity as a result of, in response to, or during an IT Incident.
The Chief Information Officer (“CIO”), Information Technology Director (“IT Director”), or designee of the Participating Entity that has experienced an IT Incident may request Mutual Aid from the CIO, IT Director, or designee of another Participating Entity verbally or in writing.
The standard UAB IT Incident Response Service Level Agreement targets apply to services provided within this agreement.
All security incidents involving Contractor personnel or Contractor’s subcontractors, including unsecure or improper data disposal, theft, loss, unauthorized disclosure, incorrect transmission of data, hacking, IT Incident, and unauthorized use/access associated with County Data, must be promptly reported to the County Cyber Security contacts: ▇▇▇▇▇▇ ▇▇▇▇▇▇▇, Chief Information Security Officer, CISSP OCIT Information Security ▇▇▇▇ ▇.
The Senior Agency Information Security Official (SAISO) shall determine which security incidents should be reported to U.S. Computer Emergency Readiness Team (US-CERT), Office of the Inspector General or external law enforcement.” The {ETS Contractor} will begin the reporting process by contacting the E-Gov Travel ISSO, and by providing an IT Incident Reporting Form regarding this incident to the E-Gov Travel ISSO.
The Police Event Number will be required to complete the IT Incident Report Form.