Incident Response Services definition

Incident Response Services means the incident response services as described in the Statement of Works; “Initial Term” has the meaning ascribed to it in clause 3.1;

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Incident Response Services means the services PQS agrees to provide to Probex described on Exhibit 3.

Incident Response Services is a collective term used to refer to the Customer Communication Services and Identity Protection Services, as defined below;

Examples of Incident Response Services in a sentence

• Probex agrees to pay the actual costs incurred by PQS in performing the Incident Response Services described on Exhibit 3.1A.

• Experience and Qualifications Describe your company’s experience demonstrating that your company has a minimum of five (5) years of experience providing services similar in scope and size to the Category 2 Incident Response Services required in section 5.2, Scope of Work.

• If you are Proposing to provide Incident Response Services, complete and submit Attachment C‐2 – Incident Response Services (one [1] page).

• Pricing for the Incident Response Services that AllClear ID would perform for Company shall be set forth in the applicable SOW executed in connection with the data breach incident.

• As such, and notwithstanding anything to the contrary, Digital Forensic Services and Incident Response Services are specifically excluded from Microsoft or Office 365 licensing and any support or management services purchased by Customer.

• The Incident Response Services include having humans review emails and are delivered by Avanan employees.

• As part of the Incident Response Services, Customer administrators and end-users will generate, through the Avanan portal and the SaaS product Avanan secures (“Ticket”): • End-user requests to release messages from quarantine (False-positives) • End-user reports of missed attacks (False-negatives) Avanan will process the request by its team of professional Security Analysts and will resolve the incident within 30 minutes (“SLA Time”), by accepting or denying the request, based on its security analysis.

• This Incident Response Services Agreement incorporates by reference (i) Avanan's Terms of Service (“TOS”), at: ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇.▇▇▇/avanan-terms-of-service, and (ii) Avanan's Privacy policy (“Privacy Policy”), at: ▇▇▇.▇▇▇▇▇▇.▇▇▇/▇▇▇▇▇▇▇-▇▇▇▇▇▇, which both constitute an integral part of this Incident Response Services Agreement.

• Without derogating from the provisions of the TOS and Privacy Policy, the termination of this Incident Response Services Agreement, by either party, will not be considered as termination of the TOS or any Order thereof.

• In the event of a contradiction between this Incident Response Services Agreement and the TOS and/or Privacy Policy, this Incident Response Services Agreement shall prevail and govern.

More Definitions of Incident Response Services

Incident Response Services means services provided by Stasmayer to assist Client with responding to and/or remediating a cyber-security incident suffered or caused by Client.

Incident Response Services means the services described in the Subscription Order (including any updates thereto provided by Avanan in its sole discretion) and the Documentation.