Incident Request definition

Incident Request means a request for Support Services to resolve an Incident;
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Examples of Incident Request in a sentence

  • Incident Request for restoration of access and/or the standard (full-time) operation of the Licensed Software.

  • This service allows any user receiving support from DoIT to submit and track their Incident, Request and Problem tickets.

  • Any cancelled Incident Request shall be charged to the Customer in accordance with Numbergroup’ standard hourly rates.

  • This will allow Riva to connect to the reporting server to submit Incident Request Support cases and will allow the update server to respond to update requests.

  • The areas of responsibility for Clearvision, the Client and any third party are as follows: Service Management Project and services management to ensure smooth initiation and subsequent operation of services (if applicable) None None Incident, Request, Change, Problem Management and Reporting Notification of any incidents identified by Clearvision which impact the Client to Client's representatives.

  • Support assigned actions through the Incident, Request, Change, and Project processes for any reported non-compliance of software purchased versus software installed.

  • This will allow Identity Maestro to connect to the reporting server to submit Incident Request Support cases.

  • Incident Request Emergency  Critical applications and system(s) down or unusable  Site(s) are down or unable to work  Multiple users are not able to carry out their normal work function  Security incidents N/A 0 - 2 hours Arrival within 4 hours* of onsite support being identified as needed.

Related to Incident Request

  • Incident Report means a written report of any injury, accident, acts of physical aggression, or unusual incident involving an individual.

  • Payment request means any request for contract financing payment or invoice payment by the Contractor. To constitute a proper invoice, the payment request must comply with the requirements identified in the applicable Prompt Payment clause included in the contract, or the clause 52.212-4 Contract Terms and Conditions - Commercial Items included in commercial item contracts. The IPP website address is: https://www.ipp.gov.

  • Data Subject Request means a request from a Data Subject to exercise its rights under the Data Protection Laws in respect of that Data Subject's Personal Data;

  • Investment Request means a letter in substantially the form of Exhibit A hereto executed and delivered by the Seller to the Administrative Agent and the Purchasers pursuant to Section 2.02(a).

  • Disbursement Request means a disbursement request from the Borrower to the Administrative Agent and the Collateral Agent in the form attached hereto as Exhibit C in connection with a disbursement request from the Unfunded Exposure Account in accordance with Section 2.04(d) or a disbursement request from the Principal Collection Subaccount in accordance with Section 2.18, as applicable.