Hosting Support definition

Hosting Support means assistance in relation to availability of the Hosting Services only, in accordance with the Service Description and (if applicable) the SLA. For the avoidance of doubt, it does not include Support for the Software, which is provided in accordance with the Software Licence and Support Services Attachment.
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Hosting Support means support services provided by us to support and resolve issues associated with your website hosting. There are a number of measures that we take to proactively support your website hosting such as website monitoring (checking whether your website is up or down or performing slowly) and ongoing maintenance and upgrades to the servers that host your website (to keep the hosting equipment up-to-date and performing as optimally as possible). As part of our hosting support you can also call us to discuss and resolve any issues you feel you may have with your website hosting that we may not have identified in advance.
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Examples of Hosting Support in a sentence

  • Hosting Support is included in the Hosting Service fees and shall be provided by Us in accordance with this Attachment.

  • Hosting Support consists of a technical assistance dedicated to Customers who purchased an Hosting and Managed Services Option.

  • Digital Sandbox will provide the following Hosting Support to ensure the maintenance and administration of the Licensed Software: (i) physical and logical organization and structure of the database, application, and system files, (ii) application and tracking of latest IIS and OS patches, (iii) configuration change and tracking, and (iv) monitoring of systems and servers.

  • Hosting Support includes assistance for issue diagnosis, reproduction and resolution and Task Orders operations (as defined in Appendix 3 – Hosting and Managed Services).

  • Schedule E prescribes the Hosting, Support and Service Level Standards for the Production Environment.

  • Services Web Hosting Support network and server Direct Charge Ratio infrastructure to accommodate e-business and intranet applications.

  • Schedule E-1 prescribes the Hosting, Support and Service Level Standards for the Sandbox Environment.

  • Services shall commence Go-Live of the Aumentum Technologies Application Hosting Support (Effective Date) and shall continue for an initial period of twelve (12) months.

  • This Agreement will automatically terminate, without any notice or liability to Client, immediately upon expiration or termination of all Subscriptions or Hosting, Support and Maintenance and completion or termination of all Professional Services.

  • The transfer by the [Supplier] of Client Data to third parties to enable Hosting, Support or any other Services to be provided may only take place in respect of third parties previously approved in writing by the Client.

Related to Hosting Support

  • qualifying support means income support to which that person is entitled by virtue of paragraph 14B of Schedule 1B to the Income Support (General) Regulations 1987; and

  • Helpdesk Support means the 24x7x365 centre which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.

  • Online Services Terms means the additional terms that apply to Customer’s use of Online Services published on the Licensing Site and updated from time to time.

  • Hosting Services means the provision, administration, and maintenance of servers and related equipment, the provision of bandwidth at the hosting facility, and the operation of the Application for access by Customer Users to be provided by the relevant hosting service provider.

  • SAP Support means SAP's then current support offering made available to Customer, as stated in the Order Form.