High Service Error definition

High Service Error has the meaning set forth in Section 3.4(a). “Low Service Error” has the meaning set forth in Section 3.4(a). “Medium Service Error” has the meaning set forth in Section 3.4(a). “Resolve” has the meaning set forth in Section 3.4(b).
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High Service Error has the meaning set forth in Section 6.4(a) (chart). “Hosted Services” has the meaning set forth in Section 2.1(a). “Indemnifying Party” has the meaning set forth in Section 14.1. “Initial Term” has the meaning set forth in Section 7.1.
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Examples of High Service Error in a sentence

  • If the Contractor Resolves the Support Request by way of a work-around accepted in writing by the State, the support classification assessment will be reduced to a High Service Error.

  • High Service Error Issues or questions which pose significant operational challenges to Customer.

  • High Service Error 20 minutes 2 hours 80% of the Fees for the month in which the initial Service Level Failure begins and 85% of such monthly Fees for each additional hour or portion thereof that the corresponding Service Error is not responded to within the required response time.

  • High Service Error • Primary component failure that materially impairs its performance; or • Data entry or access is materially impaired on a limited basis.

  • The Contractor may Resolve a High Service Error by way of a work- around if accepted in writing by the State or in a general release patch if accepted in writing by the State.

  • Widespread access interruptions: or(f) Classified by the state as a Critical Service Errorreduced to a High Service Error.

  • High Service Error One (1) hour Four (4) hours Three percent (3%) of the Fees for the month in which the initial Service Level Failure begins and three percent (3%) of such monthly Fees for each Three percent (3%) of the Fees for the month in which the initial Service Level Failure begins and three percent (3%) of such monthly Fees for the first additional hour or portion thereof that the corresponding Service Error is not responded to within the required response time.

Related to High Service Error

  • Enhanced 911 Service (“E911”) means a telephone communication service which will automatically route a call dialed “9-1-1” to a designated public safety answering point (PSAP) attendant and will provide to the attendant the calling party’s telephone number and, when possible, the address from which the call is being placed and the Emergency Response agencies responsible for the location from which the call was dialed.

  • 911 Service means a universal telephone number which gives the public direct access to the Public Safety Answering Point (“PSAP”). Basic 911 service collects 911 calls from one or more local exchange switches that serve a geographic area. The calls are then sent to the correct authority designated to receive such calls.

  • Support Service means an activity, such as information technology, accounting, human resources, legal, and other support functions that are required to support the ongoing delivery of core services.

  • Enhanced Service Provider (ESP means the provider of enhanced services, as those services are defined in 47 CFR Section 64.702.

  • Network Service User means an entity using Network Transmission Service.

  • Level of service has the meaning set forth in Section 2.02(c).

  • Wireless service provider means a person that provides wireless service to the public.

  • Network Service means a Service provided by means of the Network.

  • Health Service Provider has the meaning set out in section 2 of the LHSIA.

  • CMU Service means the Central Moneymarkets Unit Service, operated by the Hong Kong Monetary Authority;

  • Premium service means programming choices (such as movie Channels, pay-per-view programs, or video on demand) offered to Subscribers on a per-Channel, per-program or per- event basis.

  • Provider Service means a Provider’s hosted online services (if any) as described in the Solution Exhibit which is provided by Provider to Customers located in the Territory through remote access via the Internet as part of the BPO Service. A Provider Platform Application shall be considered a Provider Service.

  • Network Service Provider means PacifiCorp Transmission, as a provider of network service to PacifiCorp under the Tariff.

  • Mental health service provider means a public or private

  • universal service means any service approved by the board

  • Service Drop means the overhead service conductors from the service point to the connection to the service-entrance conductors at the building or other structure.

  • flight information service means a service provided for the purpose of giving advice and information useful for the safe and efficient conduct of flights;

  • Service User means the person directly receiving the Services provided by the Provider as specified in the Service Specifications and includes their Carer and Legal Guardian where appropriate Service Quality Performance Report means a report as described in Appendix J (Service Quality Performance Report)

  • Cloud Service means any distinct, subscription-based, hosted, supported and operated on-demand solution provided by SAP under an Order Form.

  • Basic generation service provider or "provider" means a

  • energy service provider means a natural or legal person who delivers energy services or other energy efficiency improvement measures in a final customer’s facility or premises;

  • Self-service display means the open display or storage of Tobacco Products or Tobacco Paraphernalia in a manner that is physically accessible in any way to the general public without the assistance of the retailer or employee of the retailer and a direct person-to-person transfer between the purchaser and the retailer or employee of the retailer. A vending machine is a form of Self-Service Display.

  • Individual service plan means the written description of services, supports, and activities to be provided to an individual.

  • Cloud Service Provider or CSP means a company or organization that offers some component of cloud computing – typically Infrastructure as a Service (IaaS), Software as a Service (SaaS) or Platform as a Service (PaaS) – to other businesses, organizations or individuals.

  • Distribution Network Operator or “DSO” shall mean the operator of a Distribution Network.

  • Wireless service means any service, using licensed or unlicensed wireless spectrum, including the use of Wi-Fi, whether at a fixed location or mobile, provided to the public using a network node.