Help Desk Report definition
Help Desk Report means any Demand Requisition, request for Services, report of a Service Failure or Unavailability Event or any other enquiry or report made to the Help Desk by a Facility User or automatically generated by the BMS or the CMMS;
Help Desk Report has the meaning set out in Appendix 4D [Help Desk Services];
Help Desk Report has the meaning set out in Schedule 4 [Services Protocols and Specifications]; “Help Desk Services” has the meaning set out in Schedule 4 [Services Protocols and Specifications];
Examples of Help Desk Report in a sentence
Help Desk Report 8x5 Medium Ticket Urgent, No Work Stoppage 3 hr.
Help Desk Report 8x5 Non-Critical Inquiry Request for Information 48 hr.
Help Desk Report 8x5 Full system backups will be accomplished at regular intervals of the SECURE components.
More Definitions of Help Desk Report
Help Desk Report has the meaning set out in Section 1 of Appendix 4D [Help Desk Services];