Tier 1 Help Desk definition

Tier 1 Help Desk means Customer's point of contact(s) to provide all Tier 1 Support within Customer's organization(s).
Tier 1 Help Desk means Institution's point of contact from which all Tier 1 Support will be given to Customer. ▪ "Tier 1 Support" means the Technical Support provided by the Tier 1 Help Desk as the primary contact to Customer in the attempted resolution of reported Cases. ▪ "Tier 2 Support" means the Technical Support provided by Distributor to the Tier 1 Help Desk when a Case cannot be resolved through Tier 1 Support.
Tier 1 Help Desk means Licensee's point of contact(s) to provide all Tier 1 Support within Licensee's organization(s).

Examples of Tier 1 Help Desk in a sentence

  • Page 4 of 6 August 31, 2021supplement any preliminary information gathering or troubleshooting performed by Tier 1 Help Desk.

  • Tier 1 Help Desk shall provide support in such a way as to minimize repeat calls and make solutions to problems available to Licensee.

  • Mule Deer Baseline information and trend The Mule Deer is a common to abundant, yearlong resident or elevational migrant with a widespread distribution throughout most of California (Longhurst et al.

  • This peak shift and widening are indicative of nanoparticle aggregation and LSPR shifting.

  • The Tier 1 Help Desk will use analysts fully trained in the Products they are supporting.


More Definitions of Tier 1 Help Desk

Tier 1 Help Desk means Managing Customer's point of contact(s) to provide all Tier 1 Support within Customer's organization(s).
Tier 1 Help Desk means Licensee's point of contact from which all Tier 1 Support will be given to Licensee.
Tier 1 Help Desk means City point of contact from which all Tier 1 Support will be given.  "Tier 1 Support" means the Technical Support provided by the Tier 1 Help Desk as the primary contact in attempted resolution of reported Incidents.  "Tier 2 Support" means the Technical Support provided by Distributor to the Tier 1 Help Desk when the Incident cannot be resolved through the Tier 1 Support.  "Unit-Priced Separately Orderable Item(s)" means Software, Data, Online Services, or maintenance that is available subject to a per-unit license fee, subscription fee, or maintenance fee.
Tier 1 Help Desk means Customer's point of contacts in My Esri, including from Authorized Entities, to provide all Tier 1 Support within Customer's organization and Authorized Entities.
Tier 1 Help Desk means County's point of contact from which all Tier 1 Support will be given to Customer.
Tier 1 Help Desk means Licensee's point of contact from which all Tier 1 Support will be given to Licensee. "Tier 1 Support" means the Technical Support provided by the Tier 1 Help Desk as the primary contact to Licensee in attempted resolution of reported Incidents. "Tier 2 Support" means the Technical Support provided by Esri or its Authorized Distributor to the Tier 1 Help Desk when the Incident cannot be resolved through Tier 1 Support. Licensees located in the USA will receive Tier 2 Support from Esri. Licensees outside the USA will receive Tier 2 Support from an Authorized Distributor located in the Licensee's region.
Tier 1 Help Desk means Ordnance Survey point of contact from which all Tier 1 Support will be given to Licensees.  "Tier 1 Support" means the Technical Support provided by the Tier 1 Help Desk as the primary contact to Licensees in attempted resolution of reported Incidents.  "Tier 2 Support" means the Technical Support provided by Distributor to the Tier 1 Help Desk when the Incident cannot be resolved through the Tier 1 Support.  "Unit-Priced Separately Orderable Item(s)" means Software, Data, Web Services, or maintenance that is available subject to a per-unit license fee, subscription fee, or maintenance fee.