Hard Down definition

Hard Down means a terminal is not able to produce a draw ticket or validate draw or instant tickets upon request as a direct result of Vendor error.
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Examples of Hard Down in a sentence

  • Seller will bear any additional shipping costs to expedite parts to Committed Greenhealth Exchange Participant’s systems that are Hard Down.

  • SCHEDULE A-1 WIRELESS ACCESS - UNLICENSED Severity Impact Response Time Availability Resolution (MTTR) Permanent Resolution Accuracy Credit Payout (Monthly) High • Hard Down • Core Network Failure (75+ Clients impacted) • Slow speed: > 70% impact on contract speed.

  • P1 Hard Down – MTTR 48 Hours P2 Degraded – MTTR 48 Hours P3 Limited Business impact – MTTR 72 Hours • P1 Hard Down – MTTR 24 Hours • P2 Degraded MTTR 48 Business Hours • Service Request Fix Time – 5 working days Change log.

  • P1 Hard Down – MTTR 48 Hours (Core Hours) P2 Degraded – MTTR 48 Hours (Core Hours) P3 Limited Business impact – MTTR 72 Hours (Core Hours) • P1 Hard Down – MTTR 24 Hours • P2 Degraded MTTR 48 Business Hours • Service Request Fix Time – 5 working days Clear SIP from Vaioni allows you to make and receive voice and video calls over the internet, rather than using the traditional PSTN Network.

  • SCHEDULE A-1 WIRELESS ACCESS - UNLICENSED Severity Impact Response Time Availability Resolution (MTTR) Permanent Resolution Accuracy Credit Payout (Monthly) High • Hard Down • Core Network Failure (75+ Clients impacted) • Slow speed: > 70 impact on contract speed.